The Brewers Arms

If there was a zero - I would have put that! Went in at 2.30pm and asked if our room was ready - greeted with: ‘the cleaner doesn’t come until 3pm and no one goes in until 6pm’ My husband has a heart condition and had to rest in the car. Awful staff at breakfast as well - we went down at 8.30am as arranged to be greeted with: ‘give me ten minutes, I’ve got a delivery’ No juice or cereals, had to wait and then asked: ‘do you want a full English?’ No … actually, a few options would have been nice! One small cup of coffee offered. Husband was attending a music workshop, at lunch the owner (woman) got the order wrong and was crashing down plates left right and centre. Young male bar staff was pleasant, but every single member of staff was beyond rude. Dreadful stay. Room was OK, but windows didn’t open and the TV was the smallest I’ve ever seen … and about 20 foot away from the bed! Bathroom was OK. Very dated and a very poor experience. Evening meal was OK - but you could only select from half the menu as they had a fish supper on the Friday, so you could have more than a few options. A really really dreadful experience. Never again.

After reading the general views. I think my experience is the `norm`. Been visiting the Brewers for 35 yrs+ I am surprised that the general attitudes of some staff has not improved. Never visited here for the sparkling attitudes of the owners, but in fact to meet up and socialise with friends and have a laugh. The pub itself is lovely and set in the perfect location for our lovely village. It is clearly time for the owners to move on and give someone a chance who really wants to be there, and also who could maybe smile and not through gritted teeth.

Fantastic place. Great rooms and the B & B was brilliant. Brekkie superb. The bar for locals and visitors was packed. It was lovely and the staff so welcoming. Lovely and reasonable play to stay. Well done all!

This pub was such a pleasant surprise. We were greeted at the bar with a friendly welcome and shown to our room which was large, warm and had a really comfortable bed and pillows. We had an excellent nights sleep. We dined in the restaurant and had an excellent meal. The staff were really attentive and the food well cooked and tasty especially the pepper sauce which came in a proper jug, not the thimbleful that you usually get and the chips were delicious. It was a shame we were just passing through or we would be definite regulars at this establishment. We will definitely try to come back.

Food is delicious, however land lady very rude and abrupt which puts me off returning. Have been to this pub many times and seems to be getting worse, a customer should not be concerned to ask for cutlery for worry of the reaction from land lady! I must add that the other waiting staff are all lovely.