Premier Inn Mansfield

todo bien

Had a great stay. Warm, friendly welcome at reception. Our room was spacious, very clean and comfortable. Bathroom was spotless - we was both very impressed. The bed was amazing - huge, very comfortable and we both slept great. Building was very quiet, despite the busy location. Food from Brewers Fayre was good, and there was plenty to choose from. Service was quick and friendly. We had a great visit and would come back. Only downsides - rooms need air conditioning, our room was very warm (there was a fan provided though) and some thicker, firmer pillows would be nice.

Lily is very courteous and efficient. The staff overall are very professional and a good laugh. The staff in brewers failure are also fantastic, the food however could do with improving. The rooms are very clean and presentable, been here many times and have never been disappointed.

I travelled on my own for a wedding. The location is within close proximity to the Motorway so that was convenient and I also enjoyed shopping at the Designer Outlet which was close by. The room was very clean, comfortable and spacious. I also appreciate the exceptional service I received from Mandy, she was amazing, professional and helpful. She is definitely a credit to this hotel and I would definitely stay there again.

We received an email the day before arrival clearly stating the check in time of 12pm. On arrival at 12.45 after a 4 hour drive the woman on reception was unapologetic and said it was a mistake and wouldn't let us check in unless we paid an additional £15. A reputable hotel would have accepted their mistake and allowed us to check in but she was on a power trip and was having none of it.

Lovely lady Lily at the reception was brilliant, friendly and very helpful. She gave useful advice about the local area and the food in the restaurant. The best thing was spotted a deer grazing outside in the yard in the morning. The food in the restaurant was good too.