Raffles Jakarta Bewertungen

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Raffles Jakarta. We're delighted to hear that you consider our hotel to be the best in Jakarta.However, we sincerely apologize if the response regarding a later check-out was inappropriate. Your comfort and satisfaction are our top priorities, and we regret any inconvenience caused by our response.We would appreciate the opportunity to understand more about your experience and address any concerns you may have. We would be grateful if you could provide additional details or reach out to us directly.We value your feedback and are committed to continually improving our services. Thank you for choosing Raffles Jakarta, and we hope to have the opportunity to welcome you back for a seamless and enjoyable stay in the future.Warm regards,RhanyAssistant Guest Experience Manager

Antwort der Unterkunft: Dear Pilishidizi,Thank you so much for your kind words and for being a loyal Raffles Jakarta guest! We are thrilled that you consistently enjoy your stays with us and that our team’s welcoming and attentive service contributes to your experience.It brings us immense joy to know that you find our hospitality exceptional and feel at home each time you visit. Your recommendation means the world to us, inspiring our team to continue providing the best possible service to all our guests.We can't wait to welcome you back on your next trip to Jakarta. Please take care!Warmest regards,RhanyGuest Experience ManagerRaffles Jakarta

Antwort der Unterkunft: Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay with us. I'm pleased you enjoyed the breakfast spread and found our service and coffee to meet your expectations. It's wonderful to know that you appreciated the efforts of our team.I apologize for the inconvenience you experienced regarding the room's soundproofing and the quality of some of our breakfast offerings. Your comments about the Japanese soufflé, sashimi, sushi roll, and croissant have been noted and will be shared with our culinary team for improvement. We strive to provide a memorable experience for every guest, and your insights are invaluable in helping us enhance our offerings.Thank you again for your feedback and for recognizing the enjoyable aspects of your stay. We look forward to welcoming you back and providing an even better experience.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Antwort der Unterkunft: Dear cyhaw,Thank you so much for your excellent review and staying with us during your first visit to Jakarta. It’s gratifying to hear that you felt warmly welcomed by Dul, and that Ardi’s professional guidance and recommendations made your stay more enjoyable. We’re delighted that Eky’s dedication and the efforts of our ground staff contributed to a memorable experience for you.We always strive to ensure that each guest’s stay is special, and your kind words reassure us that we’re on the right track. We are committed to providing exceptional experiences, and we look forward to welcoming you back for a longer stay and exceeding your expectations in the future.Safe travels, and see you soon!Warm regards, RhanyGuest Experience Manager Raffles Jakarta

Antwort der Unterkunft: Thank you sincerely for sharing your experience with us! We’re delighted to know you found the rooms well-appointed and a good value, and we're grateful for your wonderful rating on our amenities, cleanliness, and service.It’s great to hear you enjoyed our breakfast selection and the ambiance of our pool area. We take every guest comment to heart and are always seeking ways to elevate the quality and variety of our offerings to ensure they meet expectations.We look forward to welcoming you back to explore more of Raffles Jakarta and hope your next stay with us will be even more memorable. Please don’t hesitate to let us know if there’s anything we can prepare in advance for you.Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Antwort der Unterkunft: Thank you for taking the time to share your feedback. I'm sorry to hear that your stay did not meet your expectations. We strive to provide the highest level of service, and we fell short in several areas during your visit.We appreciate your comments about the room size, bakery, desserts, and gym. However, I apologize for the issues you experienced with check-in, welcome drinks, breakfast service, and the water dispenser. Your feedback is invaluable, and we will address these concerns with our team to improve our services.We are committed to learning from this experience and improving our services. We sincerely hope you will give us another opportunity to serve you better. Please do not hesitate to contact me directly for any assistance.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your recent experience at Raffles Jakarta. We are delighted to hear that you thoroughly enjoyed your stay with us. From the spacious and comfortable room to the beautiful decorations adorning our hotel, it's heartening to know that every aspect of your experience met your expectations. We take great pride in providing a serene and welcoming ambiance for our guests to relax and unwind.Additionally, we appreciate your kind words regarding our breakfast selection, prompt a la carte menu service, and the availability of our efficient butler service. Your feedback serves as a constant reminder of the importance of our commitment to exceptional service. We look forward to the opportunity to welcome you back to Raffles Jakarta, where we will continue to strive for excellence and provide you with unforgettable experiences.Warmest regards,RhanyGuest Experience Manager

Antwort der Unterkunft: Dear _TSXX66zbldl****, Thank you so much for sharing your experience with us on Ctrip. It brings us immense joy to learn that your stay at Raffles Jakarta was memorable. Every stay should be a journey of endless possibilities, and I'm thrilled to hear that you found our spacious rooms, excellent service, and delightful breakfast to your liking.Connecting to the shopping mall offers our guests convenience and endless exploration opportunities. It's our pleasure to provide exceptional service and create moments that exceed your expectations. Your kind words motivate us to continue delivering unforgettable experiences, and we eagerly await the opportunity to welcome you back to your Raffles family.Warm regards, RhanyGuest Experience Manager

Antwort der Unterkunft: Dear Mr. Toni,Thank you for choosing to stay with us once again and for taking the time to share your experience. We’re thrilled you enjoyed the room setup and found our location convenient.It’s always a pleasure to welcome back our guests, and we’re delighted that our connection with Lotte Shopping Avenue Mall and proximity to Kuningan City served you well. Your continued support means a great deal to us.We look forward to having the opportunity to host you again and to make your next stay even more memorable.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Antwort der Unterkunft: Dear Ms. Meiny,Thank you so much for your wonderful feedback! We are truly delighted to hear that you had such a memorable experience with us, especially during the New Year celebrations. It means the world to us that you love our hotel, and we can’t wait to welcome you back again soon.Your kind words motivate us to continue delivering exceptional service, and we look forward to creating more unforgettable moments for you in the future.Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Antwort der Unterkunft: Dear valued guest, Thank you for sharing your wonderful experience at Raffles Jakarta. We are thrilled you enjoyed your stay in our beautiful hotel with spacious rooms and appreciated our service, particularly the morning breakfast. It's heartwarming to know that our staff's good manners and warm greetings left a positive impression on you. Your feedback is genuinely valued, and we look forward to welcoming you back to Raffles Jakarta for more enjoyable moments with our cheerful team.Warm regards,RhanyAssistant Guest Experience Manager

Antwort der Unterkunft: Dear Valued Guest, Thank you for sharing your recent experience with us at Raffles Jakarta. Your feedback is invaluable to us.We're delighted that you've chosen to stay with us multiple times and that your overall experience has been positive. We understand that your recent visit was marred by some service lapses, and we sincerely apologize for any inconvenience caused.We regret that our housekeeping team missed the turn-down service on your final night. We understand this oversight was disappointing. Rest assured, we're addressing this internally to prevent recurrence.We're also sorry for the disappointment with the breakfast. We're reviewing our offerings to ensure a more varied experience for our guests in the future.Additionally, we apologize for the delay in porter assistance during your departure. Your time is valuable, and we're working to ensure a more efficient service.Despite these issues, we're pleased to hear that your overall stay was pleasant. Your feedback is invaluable to us as we continuously strive to improve. We look forward to the opportunity to welcome you back soon and provide you with the exceptional service you deserve.Warm regards, RhanyGuest Experience Manager

Antwort der Unterkunft: Dear Valued Guest, Thank you for your recent stay at Raffles Jakarta and for sharing your feedback.We're glad you enjoyed your time with us and found our hotel a good place. Your comments regarding the need to improve our service are appreciated, and we apologize for any shortcomings you experienced.Rest assured, your feedback has been shared with our team, and we are taking steps to address these areas for improvement. We are committed to delivering exceptional service and ensuring your next stay exceeds your expectations.Thank you for choosing Raffles Jakarta, and we look forward to welcoming you back soonWarm regards, RhanyGuest Experience Manager

Antwort der Unterkunft: Dear Mr. Erik,Warmest greetings from Raffles Jakarta!Thank you for your fantastic review and for taking the time to share your experience with us. We are thrilled you found every aspect of your stay, from the surroundings to our amenities and service, perfect. Your feedback is precious, and it brings us great joy to know we could meet your expectations.We strive to create a place of endless possibilities where every guest feels pampered and cared for, and your kind words reassure us that we are on the right path. We are also glad that your unique review brought a smile to our faces—thank you for adding a bit of fun to our day!We look forward to welcoming you back to Raffles Jakarta for another memorable stay. Until then, take care and see you soon!Terima kasih and warm regards,RhanyGuest Experience ManagerRaffles Jakarta