Gastnutzer
2. März 2025
This review will probably be the same as several others, but this is our experience. For the most part we had a wonderful vacation, but there is definitely room for improvement. We stayed in building 6 on the Select side, and our room was one of the best in the resort. It was restocked and cleaned daily, and we were fortunate to have had hot water for most of the week. The beach is small but nice. However, the sand is brown, so it gets really, really hot. The water is quite rough, with a strong undertow. The beach was actually closed for 2 days due to the strong waves, which became a nightmare for anyone trying to find a lounger around the pools. There are not enough loungers or umbrellas around any of the pools, and people got up in the middle of the night to hog several of them, but then not use them. We unfortunately were subjected to a large group of loud, obnoxious people who rarely used their loungers, but sat at the bar the whole day, so taking up those seats as well. I think several guests complained about these people, as security did speak with them, thankfully. The food was fine. We did enjoy all the a la carte restaurants, and the buffet was always okay. There is a coffee shop as well, but it doesn't open until 10 a.m., which is kind of ridiculous. We had a small coffee maker in our room, but there is no where to get a coffee before the buffet opens at 7:30. There is also a snack buffet from 3-5 in the afternoon that has pizza, hot dogs and hamburgers. The resort is right downtown, so there are lots of places to go for walks. We always felt safe. As others have said, there is no list of any entertainment. We just asked at the desk, and were told what was on for that evening. One thing that has nothing to do with the resort, but important, is booking the VIP lounge at the airport. We paid $70 USD and it was so worth it. The line up for security was over 2 hours long, but we were guided right through and delivered to the lounge and had drinks in hand in under 10 minutes. It can be booked through your rep, or directly online, although I think that might be more expensive. Would we return here? No, probably not. We did have a nice relaxing vacation, but the beach and the musical chairs means we will try somewhere else next time.
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