Domus Felix

Worse experience I’ve ever had with a b&b. Arrived at 2 standing outside the property getting abused down the phone by the owner who refused to come back and allow us to stay even though he would of been at least twenty minute drive away, going of his last message to us through *********** app instead of calling us or messaging me when he had my number. Kept shouting he didn’t have our money and to get onto ***********, and in the end put us down as a no show even though we stood outside his property for over hour stranded in Sorrento, two students with not a lot of money to book somewhere else. Never considered people travelling either or even try to accommodate us for the following day that we had booked also. Reading other reviews there was a charge of 50 euro for being late but this option wasn’t available or offered to us.No where in the policy does it say if you miss the strict check in time if 12:00-1:00 you can’t stay and your money is not refunded. Also what accommodation out there has one hour slot for check in and if you miss you lose your money. Your man is a ******** robbing peoples money, not caring for his customers when he’s in the hospitality industry. His accommodation should be removed from *********** until he learns how to talk to people, maybe get some lessons on how to manage anger issues, and also looking at other reviews maybe invest some of the money he’s robbed of people and put locks on the doors and get rid of all the ants other people have complained about.