Glenview Resort Kasauli, a Member of Radisson Individuals

Best place in Kasauli and hospitalitity is awesome no other place to think if u ate going to kasauli Best experience 😊😊

We recently stayed at your hotel and while there were a few positives, I feel compelled to share some concerns that left us disappointed. To begin with, the hotel location was excellent, and the restaurant staff was courteous and well-behaved. The food was also quite tasty, which we appreciated. However, we observed some troubling instances of partial treatment that are hard to ignore. Near the swimming pool area, no food or beverages were allowed for guests, yet we saw a group openly ordering and consuming food there. When we inquired, we were told that they were relatives of the hotel owner, specifically the owner's son. This double standard felt like sheer hypocrisy and created a sense of unfairness among the regular guests. To add to this, the jacuzzi was kept blocked and reserved exclusively for the owner’s son, and there were no pool timing restrictions applied to him or his group, unlike for the other guests. Additionally, the staff seemed casual and unbothered when asked for certain services, which was disappointing given the expectations from a hospitality provider. These instances created an uncomfortable experience and took away from what could have been a pleasant stay. I hope you take this feedback seriously and ensure that all guests are treated equally and with respect, regardless of internal affiliations.

The hotel was very good and so was the hotel staff Hotel room is good and food and live music The hotel is a good place The hotel is very good and so is their staff as well as food and live music

Absolutely loved our stay at Glenview Resorts, Kasauli – breathtaking views and scenic surroundings! The staff was incredibly warm and attentive, making us feel good all the time, we love to visit this resort again. Brij Gupta

Positives- Beautiful property, evening terrace setting with live music was the highlight. Food tastes very good, just like home, lots of activities available for children. Spa experience was equally relaxing. Few considerations- 1/If live music volume is pulled bit down, it will be nicer 2/Staff needs bit more training. They roam around clueless, sometimes you have to remind them the order. Abhishek was very efficient in evenings though 3/ had an unpleasant experience on 1 evening where staff missed giving us the last call for dinner order and was bit rude when we said so. Blatantly refused to serve food on terrace around 10:15-10:30 pm and told us we will get food served only in our rooms, while the table next to us on the terrace was being served dinner. Besides this one incident, the stay was excellent!

Location is very bad.The road leading to the hotel is a 3km stretch which is narrow and the road is very bad. The property has an outstanding view!It’s beautifully.We were given a room with a spectacular view. The hotel staff including the chef ,restaurant staff and helpers in the hotel were very polite,courteous and efficient. Overall a great stay.Would like to visit again only if the 3km stretch is repaired.