Hotel & SPA Monasterio de Boltana Monumento

This is a lovely hotel and setting, with fantastic walks and scenery on the doorstep, but badly let down by management on every level. Unfriendly check-in by disinterested member of staff. This type of service was usual throughout the hotel apart from Omar who worked extremely hard. It is definitely not 5 star, struggles to be 4 other than facilities. Poor service. Cafeteria /lounge is soulless and serves awful food. We ordered 2 different sandwiches, a gourmet and a bikini pastrami which were both absolutely tasteless, practically inedible dried up sandwiches. They can’t even make a decent sandwich or coffee! We decided to give it another try, choosing other options, again utterly, bland and uninspiring food. Also you wait forever for a drink or coffee. The gym has everything you would need and looks out on to the river which is picturesque, but really lacks maintenance and quite frankly needs a good clean. Water machine with no cups. Our room was nice, decent size, but again bathroom could be cleaner, shower glass was dirty, also mould around the seal, and there was a dirty towel in the room. The outdoor pool was closed yet it appears they charge 25 euros each if you want to use the indoor pool for one hour. This hotel could be so much better. It has everything going for it in terms of setting and facilities, yet sadly lacks quality. The management need to improve their standards all round, or sell it to a well established hotel group such as Parardor who would bring it up to the standard it deserves. Stayed for 4 nights.

This is a really stunning hotel and a beautiful location. It’s situated just outside the small town of Boltana and very close to the mediaeval Hill town of Aínsa so location is perfect. The conversion of the old monastery into a hotel has been done really beautifully, with such interesting use of the space and artwork throughout the hotel. The rooms are very comfortable and service was excellent and very friendly. We had breakfast at the hotel and it was very good. There is a lovely swimming pool in the garden area outside. It’s a beautiful space to swim and relax, surrounded by views of the mountains. The gym is a little dated and cramped, although it has a good selection of weights machines. There is a spa, but we didn’t use it, as the pool is so lovely. The fittings in the room might be thought a little dated for a five star hotel, but, given the history and location, the price and how beautifully the central areas of the hotel had been designed, we didn’t feel that was a problem. Would definitely recommend and would love to go back!

Nice place, terrible restaurant… My wife and I stayed here for 5 days in June, 2024. We booked half board, assuming there would be a buffet in the evenings. Each night they offered a set menu, with the option of fish or meat. My issue? THEY SERVE ONLY MEAT, NO SIDES. I have never seen this before… When I asked why, they shrugged and said “The chef is special.” I complained and the next night I got a potato but every other night, nothing. They offered extra bread rolls, for €1.50 extra. Considering the meal costs £30 per person, per night… I expect more.

The a la carte food in the restaurant is much better than the set menu, and not much more expensive. The bar menu we didn't try but the food looked nice. The room and service were very good. We didn't try the spa.