Quality Inn Simpsonville-Greenville

Good and nice sized room. Everything that is needed is in there. Beds were comfortable and bathroom was clean. Overall good value for price paid.

DO NOT STAY in this hotel. The hotel is in BAD area. The front desk person talked rudely when I arrived the hotel lobby. Reservation was cancelled without inform me. I did not receive cancellation e-mail or call from hotel. Hand return signs on door and lobby window regarding deposits required. Hotels running with locals’ peoples only. Don’t see any cars in parking lot. I am Choice Hotels employee, I booked employee rate because the rate was available to book. When I arrived at hotel the lady can't check me in because reservation was cancelled by hotel manager Brian Patel, I saw him doing hotel laundry. The FD told me you didn’t provide proof of employment, I ask her what do you need? I can provide any information you want. She said sorry I can’t check-in with this reservation. I ask her can I talk to your manager? she said he is not going to do anything. Still, I said can you talk? She went to laundry room; I saw her from security camera system, talking with Brian Patel in Laundry room. She came back and told me we are not going to take this reservation. The Brian Patel told her If you want to call Choice Hotel he doesn’t care. If you don’t want to take reservation with employee rate you can close the rates in your hotel system. Before you cancel reservation, you must call the guest and inform, you cancelled this reservation because low employee rate. If the guest knows the reservation is cancelled, they can book another hotel. They don’t have to drive your dirty hotel. This is the first hotel cancelled my reservation without informing. I am travelling lot but never had this type of BAD experience. I worked for different brand hotel and booked with employee rate but no one ask any proof. Still, I don’t have any problem to provide any type of proof. This is a worst hotel and G. Manager. DO NOT STAY in this hotel. This hotel not supposed to be in Choice Hotel System.

Was told that my 3 day reservation was canceled despite ******* not canceling it. I had a great deal so my suspicion is that they wanted to price gouge my room to take advantage of the victims of hurricane helena. My spouse suffers from anxiety so this was a very cruel thing to do. I will be talking to an attorney to take legal action.