Robinson Bungalows

Big big thumbs down on service. Here is why: unfortunately I had an accident of gastrointestinal nature after food poisoning.The management decided to charge me 80 usd for a new mattress and additional 35 usd rental fee. I disagreed with their decision and requested that police arrive and settle the matter. After the police came, I stated my willingness to pay for the cleaning of my mess but not 115 usd. I offered 20 usd. The two police officers who came did not even try to communicate with me even that they had WiFi and I didn’t so they could use a translation app but I couldn’t. Seems that they didn’t take me seriously. Seems that since the police could not make me give in, the management decided to throw us out. Before then, the police suggested that I pay 75 usd and I said no. I had nothing to do with making the mattress smell bad. The hut did not smell bad after the cleaning. Nowhere in the rules did it say that in case of an health accident, I will be charged for replacing a mattress and be charged 24 hr rental because the hut needed to vent. I didn’t sign such a document, nothing like this was presented to me before or at my arrival. I raised my offer to 35 USD because I wanted to settle in peace. My offer got rejected but since I was willing to loose 35 anyway and they were booting us out immediately without a refund, I decided to take their offer. So we packed up and left. Got a room on the opposite side of the island with proper amenities. No properly working WiFi at Robinson Bungalows but they have one of staff use. Only guest WiFi is rubbish. They don’t give out free water when being a guest in the restaurant. No hot water to shower with. There are better deals out there. And this scam is ****; I’m sure I’m not the first tourist in Cambodia who got food poisoning and had a health related accident in a hut without a toilet.

Eine ziemliche Reise, mit einer 45-minütigen Wanderung zuerst am Strand entlang und dann in den Dschungel, aber es lohnt sich. Ein herrlicher Strand, ruhig und paradiesisch. Herrliche Sonnenuntergänge und die Ankunft von Plankton, wenn die Nacht hereinbricht. Erstaunliche Erfahrung. Wir nahmen das Zelt mit, das groß genug für unsere Sachen und wasserdicht für Regenzeiten war. Sehr gutes Hotelrestaurant. Und gute Atmosphäre. Frühstück recht teuer, da westlich