Wood Hall Hotel & Spa

We stayed for one night as part of our travels round Yorkshire. First impression was very good and the hotel looked beautiful. We did have to wait around at reception for a while, until someone spotted us. Welcome Prosecco was nice to receive. We used the spa and pool area, which was very clean and pleasant, and relatively quiet. Chatted to several people there who were gym members. The room was nice, but did feel rather dull. I was disappointed to find there were no nice toiletries and not even shower gel! I thought it had been forgotten about so I phoned the receptionist who said she’d get some, then she phoned me back to say they don’t do it- how bizarre!! I was frustrated about that and can’t believe a 5 star hotel wouldn’t have shower gel or hand wash (only a soap bar) but the manager confirmed the next day that there had been recent changes and they now don’t do it . Another annoyance was that there weren’t any bath robes. Small issues I know, but when you’re just there to chill, those items are expected from a 5 star hotel. Anyway, the breakfast was good quality and all staff we met were polite and helpful. Although the stay was nice enough, we wouldn’t go back and we enjoyed our stay at Middlethorpe Manor (20 mins away) more - and they had nice,fluffy robes and Penhaligon toiletries! Ha ha.

We have stayed here several times, it is our favourite local escape. We have never been disappointed and this occasion was no different. I booked our stay to celebrate my husband’s birthday and it was wonderful. One of the things we love about Wood Hall is the staff. They are a truly amazing bunch, nothing is too much trouble and they make us feel special every time we visit. On this occasion we were treated like royalty and it will be a birthday to remember. I am already planning our next visit!

I stayed here during the recent warm weather for a couple of nights. Most importantly the staff and attentive service here is excellent. The rooms are feeling a little tired, the rooms have (not very good) air con but I prefer fresh air. Unfortunately of the three windows only one would stay open but where there’s a will there’s a way. My room wasn’t serviced on one day as it accidentally got missed. I asked for a simple refresh of milk, water and towels as I get mistakes happen but I had to remind reception to do that after that was also forgotten. All meals were ok, but very slow to arrive after ordering. Breakfast was excellent. I do like the venue and would visit again.

My sons wedding was held in this marvellous country hotel, the rooms were all unique and full of great touches, the venue worked really well great food, great place. And finally the staff, everyone was friendly nothing was too much trouble and they made sure everyone felt as if they were a special guest.

I booked the hotel for a night away, the night before my wife's 60th Birthday on 21st December 2023. I'll start by saying we are seasoned short stayers in spa hotels and love them. However, Wood Hall Spa Hotel and overall experience was a class above the rest. Rather than the usual cheery, some times false, welcome, we were greeted by Richard. Our overnight experience began not only with a warm welcome but Richard wishing Mandy a very happy birthday (only mentioned once when i booked with on the phone. He invited us to take a seat in the Drawing room with a glass of Spiced Apple and Prosecco fizz... and relax. After, we'd checked in, Richard showed us to our room and then the spa and pool. Nothing was too much trouble. The welcome at the Spa and pool was as warm. Again we were shown the changing rooms, given two towels, explained how the digital lockers worked. We had an hour of pool time. Mandy was booked in for a facial and back, neck and shoulder massage, and I quote, "that was the best I've ever had". We chilled in our spacious room for an hour and changed for dinner. We had another wonderful welcome. The service, food, wine and ambience was exquisite. The staff were attentive without hovering and very personable, we so enjoyed their company and their excellent service. I retired to the bar for a final nightcap cognac and once again the young lady serving (studying at Nottingham Uni) was excellent, working long hours and her smile and personality were just what I needed. We slept like all logs on the oh so comfortable beds, firm just how I liked my matress, the pillow were full x 6, we only needed one each. Our only observation was the spacious wardrobes that houses the safe and refreshments facilities/ fridge could have done with a light in them to see the drinks making facilities better. The cleanliness of the bedroom, bathroom, and the entire hotel were excellent too. Once we'd risen the following morning, we had the perfect breakfast from the extensive menu, again nothing was too much trouble for the staff when we wanted to mix a couple of options. We packed and said a fond farewell to the team and amazing boutique hotel but not before being presented with a bag by Richard. Enclosed, 2 apples, 2 bottles of water, 2 energy bars and "Hand Picked" brochure for our onward journey; sometimes it's the simple things. Thank you Julia Hands, your team made our special celebration incredible, Mandy will not forget her 60th for a very long time. To the team at Wood Hall Spa Hotel, you were all outstanding, thank you. Craig and Mandy

The service at this hotel was excellent, and the extras provided were great (glass of Prosecco on arrival.l, bathroom amenities, bag of snacks to take away for onward journey). There was a wide choice of breakfast meals. The room itself was very nice and clean. It was very traditional and perhaps it might need an update in the next couple of years. But all in all, excellent value for money.