"Wir besuchten Kichiya auf einer Paarreise und die Mitarbeiter sind uns wie eine Familie willkommen ☺️ Die Lebensmittel waren so nett und werden dort zurückkommen ☀️"

"Sehr gut"

"We arrived at noon, but the hotel immediately checked us in because we had some transportation issues when we left. The front desk service was excellent; they helped us check our transportation information, spending a full 1-2 hours to resolve the problem. We were extremely grateful and touched by the hotel's busy schedule and assistance, which allowed us to smoothly connect to Matsumoto! The hotel is spacious and the food is delicious. Breakfast and dinner are buffet style, with all-you-can-eat crab legs. The food is plentiful and everyone, adults and children alike, loved it! We stayed for two nights and even went stargazing in Achi Village. The hotel provided shuttle service for both trips! Our room was a corner room with good natural light and was spacious. The onsen (hot spring bath) was also very comfortable. Highly recommended!"

"Sehr schöne Dienstleistungen. Die Anlage ist sauber. Personal ist sehr n8ce und hilfsbereit."

"Einzigartige Erfahrung, da das Hotel grundlegende Einrichtungen hat. Sind für den Campingplatz bestimmt. Waschwasser ist super kalt. Badezimmer und Toilette sind häufig. Allerdings ist der See schön und ruhig."

"Dies ist ein luxuriöser ryokan, wo ihre Service unverschämt ist. Personal ist sehr gut ausgebildet und die Einrichtungen sind groß. Es gibt einen privaten Sinn, den jeder nutzen kann, solange es nicht beschäftigt ist."

"Das Frühstück und das Abendessen sind sehr gut! Lebensmittelmaterial ist frisch."

"My husband and I are enjoying staying at a hot spring inn. This time, we stayed at Esan-san, a 5-star inn. The first thing I noticed was that all the staff were young. Recently, hot spring inns are often staffed by older people and foreign trainees, but it's rare to see an inn with so many people working so hard to serve customers, so I hope they will try harder. The old inn itself seems to be in the process of being renovated. The hot spring and the room were clean and nice. For meals, we had food cooked by the hearth in a private room, but it was a bit unsettling because we had to grill it ourselves, and it was a bit disappointing that there was no rice. Rice is better than oyaki. If I visit again next time, I would like to have a kaiseki meal. For breakfast, I had a second helping of rice and it was delicious. I thought it was good for the price. There was no welcoming or seeing off, which felt a bit lonely, but it might be okay since you don't have to worry about anything."

"Traditionelles japanisches Hotel. Gute Gastfreundschaft gute Service."