Over rated, I recently stayed here and yes it was very quiet and I was in one the ”bungalows” at the side, the room was O.K(ish) the carpet felt damp, there was dust on the wall by the curtains, the curtains were to say the least well worn, the bathroom taps constantly dripped and the shower was freeze or boil, but the bed was comfy, the television large and there was plenty of courtesy tea and coffee. The evening meal had to be ordered over the bar, and the meal was a decent size, well cooked but could have been much hotter, however in small print on the menu which I didn't spot until after the meal that table service could be provided upon request (this should be standard in such a high rated hotel), also when I took my table in the booth which was very drab, and looked more at home in a town centre boozer there were empty plates on a nearby table, these were still there after I left, come on, buck your ideas up, this is supposed to be a 5 star hotel, Breakfast was a self-service affair, again very much like some 1 star hostel, the toaster barely browned the bread despite several passes through it, the scrambled egg, sausages and bacon were tepid despite being in ”keep warm” containers (perhaps the staff were frightened to turn the temperature up), and black pudding, fried eggs or poached eggs had to be ordered separately, the good thing was at least you could help yourself to more if you wanted. Park House could be excellent but the staff, managers and general customer service all need a KICK IN THE PANTS to wake them up, the ” Hotel Inspector” would have a field day.
92 Bewertungen