Atour S Hotel Shenzhen Futian Port

Excellent service from the front desk staffs. Spacious and clean room. Location is central and not far from the underground train station. Highly recommend!

The aircon is fixed at 25.5 degrees Celsius. I understand this might be the requirement from the government but in almost all other hotels I’ve stayed in Shenzhen, it could be actually set lower. I was sweating in my bed. Despite the hotel sending a repairmen to look at the rheostat, it was only slightly better. The shower’s water seal strip had peeled off and this led to water flowing into the toilet/sleeping area. Yes, this is another one of those hotels where the bathroom area and the bedroom does not have any separation or door. The midnight snack included was alright. There was a selection of about 8 types of dim sum, two types of juice and some fruit, congee and noodle to choose from. It will be enough for those who skipped dinner but don’t expect any form of gourmet. The service was great and the reception was quick. Location is also just minutes away from the nearest metro station. There’s a Starbucks in the lobby and a McDonald’s next door. Luckin is just across the street if you like a more local coffee chain. It’s a shame that in this weather the condition of the aircon just made it a hard recommendation.

The hotel was amazing, very friendly staff, and since my flight was late at night, they let me extend my checkout time. Also the room was very clean and nice.