YunHai Hotel Shenzhen

Rooms are designed in modern style, spacious, clean. Breakfast was poor. Swimming pool is turned into an aquarium in which you cannot swim and the only beach we could use, you have to pay for a sunshade. There is very limited space to swim, around 5m from the beach. Basically, room and view were good, everything else is not worth mentioning.

The hotel is in beautiful nature, has a beautiful beach and a swimming pool, but unfortunately swimming in the pool is prohibited because there are fish, starfish and stingrays in the pool, and even we asked before we booked if it was possible to swim in the pool and on the beach, and the reception told us that on May 1st, swimming will be allowed both in the pool and in the sea. That's a big minus for you as a hotel, another thing is that the lifeguard on the beach only allows swimming in sea water about 5 meters from the shore and you can't swim freely even if someone knows how to swim, so it's a shame that you have beautiful hotel in forest with clean air and you don’t allow swimming, so I think no one will come back and stay in your hotel again. My advice is to change this immediately.

The swimming pool was under construction and unavailable. The private beach was open but the area around it under construction. We were a bit disappointed with the breakfast, which had limited options and the dinner. The room was smaller than expected. The hotel lacks an indoor swimming pool and a gym.

On the upside, the room was clean and cozy. The hotel staff were friendly and always ready to assist, which made our experience pleasant. Plus, the beach is nice, especially with the barbecue area nearby. However, there were a few disappointments. The swimming pool was off-limits due to sea animals inside, despite checking in advance if the pool will be open. On rainy days, indoor entertainment options were lacking – the movie system was out of order, and the kids' playroom closed too early and we couldn't even order coffee when we wanted as the kitchen is open only on certain times during the day. There's definitely room for improvement. Addressing the swimming pool issue and enhancing indoor activities could elevate the guest experience at the hotel.

週五臨時決定帶娃到海邊度個假，在攜程搜到的這裏，如果是特意來看小火車和沙灘的，還是住這個酒店比較方便，酒店很大，分了好幾棟，環境很好很乾凈。房間衹能説一般，地毯比較臟，減分，酒店服務員態度很好，加分，自助早餐好吃，加分，景點那個户外燒烤和關東煮，一份袋裝方便麪+火腿腸28元，一根羊肉串18元，小貴。 比較掉分的是酒店巡邏保安，有外來車把停車場處堵住了，沒熄火人跑去玩了，裡邊的車都出不去，問他怎麼辦，説他也沒辦法，讓我自己看看車裡有沒有電話，我衹好給酒店大堂電話，大堂經理很負責，急忙打114找車主…保安全程坐在邊上不管不顧，後來是另一位車主直接上車挪開來，我們才出去了。總體來説還不錯，沙灘水很乾凈，但是不適合小朋友玩沙，因為沙子又粗又軟，還有很多小石頭，踩得腳很疼。

14日是我和老婆25週年銀婚的結婚紀念日，特意選擇的雲海酒店，風景優雅，環境優美，有登山道，觀光小火車，海里的浪漫鞦韆，花船拍照點，無邊的生態鯊魚池，梅花鹿等等，真是寶藏推薦了，酒店服務員的態度非常好，提前和酒店前台的張小姐説明瞭要求，入住之前就佈置好了，我太太看到房間的精心佈置，十分的感動，真是給了我太太一個大大的驚喜，酒店有一列通往海邊的觀光小火車，前台工作人員幫我們拍攝了視頻，給我們記錄了美好難忘的幸福瞬間。還有沙灘的鞦韆，配合夕陽可實在是太美麗了，這次的入住體驗讓我們非常滿意，下次度假我還是想選擇這裏，感謝酒店前台和客房工作人員，讓我和愛人有這麼美好的記憶點。