Shenzhen Nanyue Smart Hotel (Nanshan Vanke Yuncheng Branch)

Nice hotel. Front desk female staff is so kind, she is so nice staff. When my husband can't call the taxi by his cellphone, she calls for us by her cellphone and pays first, and we pay her back. The room is clean, and all room operations can be done by AI. However, it is only Chinese. If AI could also support English, it would be a perfect hotel. There is a table with tea set near the window. We loved that area so much. The restaurant next to the hotel is also good. The sea urchin fried rice was very delicious, and I ate it twice even though I only stayed one night. The male staff at the restaurant are kind to children and keep a warm eye on them.

Floor upstairs which isn’t owned by hotel was under construction and at 8 o’clock they started drilling really loud. I couldn’t sleep. Poor service, they should close the hotel until it’s done or at least warn the customers.

今次我哋訂嘅酒店係南山區行政房間， 前枱嘅客服經理值得一讚， 原本訂嘅房明顯有機器發出的噪音， 前枱經理聽問後迅速到房間了解，並表示立刻換房.