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Verifizierte Bewertungen
Lage4.6
Ausstattung4.5
Service4.6
Sauberkeit4.6
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Gastnutzer
Standard-Zimmer (Queensize-Bett) (Gebäude 2)
Aufenthalt im Mai 2024
Reise mit Freunden
1 Bewertungen
2.7/5
Gepostet am 10. Juni 2024
I learnt that the hotel is equipped with swimming pool and fitness room, but no prior notice was made for the unavailability of both when checking in. The fridge was just a decoration, no function at all. Not even a tea bag was provided in our room. I was forced to wake up at 7 AM while a construction site applying their machine. Shuttle bus was not a standard service, when hotel is a bit far from the nearest subway, that means we can only rely on taxi.
Übersetzen
Antwort der Unterkunft: We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guestfeedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future,Thank you !
kittyw
Familiensuite
Aufenthalt im Mai 2024
Reise mit Freunden
3 Bewertungen
3.7/5
Gepostet am 1. Juli 2024
Ok for short trip
Übersetzen
Antwort der Unterkunft: We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guestfeedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future,
Gastnutzer
Standard-Doppelzimmer (Gebäude 2)
Aufenthalt im Juli 2023
Familie
7 Bewertungen
3.5/5
Gepostet am 6. Aug. 2023
Overall good experience.
Next to water park
Übersetzen
Antwort der Unterkunft: Thank you for trusting and choosing Shenzhen Qiushui Mountain Residence Hotel, Qiushui Mountain Residence Hotel and oxygen-rich water Qiushui mountain scenery area, playground perfect combination, beautiful environment, quiet and comfortable rooms, look forward to your return to meet us again, I wish you a happy life and all the best!
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Aug. 2022
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Sept. 2022
Yet another enjoyable, relaxing stay at this spacious but quiet hotel. There was a large wedding ceremony underway this time, but the facility is so large, that there was no noise or disruption at all. There's an outdoor 2nd floor patio that was in use for the ceremony; too bad that it isn't normally available to guests, as it would be a pleasant place to relax with beverages and snacks. Overall continue to recommend this place for a quick escape for SZ locals.
Übersetzen
Antwort der Unterkunft: Dear guest, Thank you for your trust and choose shenzhen QiuShuiShan house hotel, thank you for your hospitality and environment recognition, very happy to see you spent a happy time in here, we will make persistent efforts to do better, adhere to provide every guest feel at home in experience, your precious opinion we will timely feedback to relevant department, I look forward to your coming back with us together, I wish you all the best.
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Aug. 2022
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Sept. 2022
Very thoughtful surprise provided by manager Andy and the staff on the occasion of my birthday. Love the personal service here. Always a quiet, relaxing visit - only a short hop from busy downtown sections of Shenzhen.
Übersetzen
Antwort der Unterkunft: Dear guest, Thanks for you choosed staying to the hotel on your birthday , appreciated you warm comments and shared your experience in our hotel, We are looking forward to meet you next time.
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Aug. 2022
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Sept. 2022
Great place to spend mid-autumn festival - it's oa bit cooler up on the mountainside. Hotel was fairly well booked, but there is so much space there, you couldn't tell; quiet and relaxing as always. Room was very clean, everything functioned well. Make sure to have dim sum on 2nd floor if you stay - quite delicious.
Übersetzen
Antwort der Unterkunft: Dear guest, Thanks for you choosed the hotel to spend mid-autumn festival for vacation , appreciated you warm comments after your checked out every time. We are looking forward to meet you next week.
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2022
Pärchen
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Aug. 2022
Another relaxing visit at what has become my favorite relax/get-away hotel in Shenzhen. As I've written several times in the past, I visit every week or two in order to get away from the hectic activity of the CBDs in SZ; this hotel is nearby the city centers but seems far away, as you go up the side of the mountain, things seem to quickly calm down and quiet down. Beautiful facilities, quality restaurants, and manager Andy always makes sure every stay goes smoothly. Looking forward to returning again next week.
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Antwort der Unterkunft: Dear guest, Thanks for you choosed the hotel to have weekly for a vacation, appreciated you warm comments after your checked out every time. We are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve our service. We are looking forward to meet you next time .
mark
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2022
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Aug. 2022
I stay at this hotel almost weekly for a mini-vacation. It's a great location, halfway up one of Shenzhen's mountains, a very quiet and relaxing location, with pleasant mountain views, and is a great escape from the busy business districts of Luohu and Futian. The hotel is very grand, large public spaces, well appointed rooms. The manager Andy is very service-oriented and makes sure all needs are taken care of. Great hotel value for the money!!
Übersetzen
Antwort der Unterkunft: Dear guest, Thanks for you choosed the hotel to have weekly for a vacation, appreciated you warm comments after your checked out every time. We are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve our service. We are looking forward to meet you next time .
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2023
Familie
3 Bewertungen
4.5/5
Großartig
Gepostet am 28. Dez. 2023
Very good
Übersetzen
Antwort der Unterkunft: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務和環境的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您下次光臨。