GLEETOUR HOTEL SHENZHEN OCT-LOFT

凌晨四點差點被酒店嚇到差點送進醫院！ 凌晨四點差點直接被酒店送進醫院！早上因為趕時間衹能窩窩囊囊的退房，現在清醒過來越想越氣！ 四點熟睡中，不知道是哪個大聰明點外賣，酒店這邊上夜班太累了😵所以沒看清楚房間號，還是外賣員按錯了房號😵，把外賣寫到我們房間。機器人送過來一個電話就把我們嚇醒了，由於太困實在意識不清醒繼續睡了。剛平靜下，鈴聲又響！兩次！兩次！實在受不了了出門一看是機器人送餐！便簽上面還沒有房號，衹能放在門口，回房間打電話給前台，結果沒人接？當時腦子痛心臟痛衹想睡覺緩一緩。然後前台還給我們打電話，凌晨四點啊！！！怕死我們偷了外賣😵😵😵凌晨四點，三次電話鈴響，不是送外賣，是差點把我們送走吧？第二天退房也沒有向我們表達過任何歉意 住過三次也算老顧客了吧，可能殺熟吧，不care我們😮💨衹能説，沒有下次了

We had nice stay here! Spacious, clean and comfy bed. The location is great as it is surrounded by eateries and there’s convenient store nearby. It would be better if they improve for breakfast as the options very limited. Will definitely stay here again when I come to Shenzhen.

Hotel was a bit tricky to find at first, but once we got there, we actually found the location extremely convenient in the Oct Loft area.  We even managed to find even more hidden gems around the area the next morning. The bedding and pillows were extremely comfortable for a good nite sleep even though the Aircon took a long time to cool and keeps going back to the original temperature.   We appreciated the staff in taking prompt action in getting rid of a big friendly bug for us in the room.  During check-in, it was strange that we needed a local mobile to get wifi access, since we were tourists using SIM cards with no local number, the front desk had kindly helped us to resolve the problem by using his own mobile just to get us wifi.  Would be great if the hotel could provide more facilities like a Pool Table and perhaps a bit more variety in the breakfast selection.  Overall, great experience with friendly staff and comfortable beddings in a modern hotel.   

It is a very nice hotel

Very nice place, need to walk a bit from MRT, bit totally worth it. big rooms, big bed and superb surroundings

Since raising concerns of the services kast time. I saw a big improvement when I return to this hotel this time especially the front desk services. They now think from customers’ perspective and provide more customised and efficient services