Seaview Gleetour Hotel Shenzhen Bewertungen

Antwort der Unterkunft: Vielen Dank für Ihre wundervolle Bewertung. Wir fühlen uns geehrt, dass Sie unser Hotel für einen wundervollen Aufenthalt ausgewählt haben und von unseren Dienstleistungen und Einrichtungen lobend gesprochen haben. Ihre Anerkennung ist unsere Motivation und unser Ruhm. Aufgrund Ihres Feedbacks wissen wir, dass das Zimmer und die Dekoration einen tiefen Eindruck bei Ihnen hinterlassen haben und Ihre Erwartungen an die Unterkunftsumgebung weiter erfüllt haben. Die günstige Lage des Hotels und die reichhaltigen Frühstücksoptionen haben Ihre Reiseeffizienz und Ihr kulinarisches Erlebnis erheblich verbessert. Die professionelle Einstellung und der schnelle Service der Rezeptionsmitarbeiter Xiaohuan, Yiwei und Xiaofang sorgen dafür, dass Ihr Ladeneingang reibungslos und angenehm verläuft. Wir werden dieser Verpflichtung stets nachkommen. Das Hotelteam arbeitet eng zusammen, um sicherzustellen, dass jeder Gast Komfort und Bequemlichkeit genießt, wobei Familienreisen unser Schwerpunkt sind. Ihre Zufriedenheit ist unser größtes Anliegen. Wir reagieren stolz auf Bedenken hinsichtlich der Zimmerhygiene, indem wir jeden Tag strenge Reinigungs- und Desinfektionsverfahren durchführen, um einen hohen Hygienestandard in unseren Gästezimmern aufrechtzuerhalten. Wir werden weiterhin verschiedene Dienstleistungen aufrechterhalten und optimieren und sind bestrebt, ein Aufenthaltserlebnis zu bieten, das die Erwartungen übertrifft. Wir freuen uns auch darauf, Sie bei künftigen Reisen wieder zu betreuen und gemeinsam daran zu arbeiten, jeder Reise, die Sie unternehmen, noch mehr wundervolle Erinnerungen zu verleihen. Nochmals vielen Dank für Ihre Zeit und Bestätigung und ich wünsche Ihnen ein glückliches und gesundes Leben!

Antwort der Unterkunft: Vielen Dank, dass Sie sich für das Seaview Jiatu Hotel Shenzhen entschieden haben. Das gesamte Hotelpersonal freut sich auf Ihren erneuten Besuch!

Antwort der Unterkunft: Dear guest, I'm really sorry for causing you such trouble and unhappiness. Regarding the issue you mentioned, I completely understand how you feel. The paper towels found under the bed really shouldn't have happened, and we will now step up all cleaning inspection processes to ensure that such situations don't happen again. The delay in response time for irons and planks, we apologize for the inconvenience caused by the length of waiting. In the future, we will optimize the preparation of essential supplies to ensure that we can respond quickly to your needs. Although the hotel has the advantage of being adjacent to the MRT, we know that the real value lies in providing comfortable and caring service to every guest. We have communicated your feedback to the relevant departments and will take this as an opportunity to improve the existing service quality. Thank you again for your valuable feedback, your satisfaction is our ultimate pursuit. We look forward to the opportunity to make up for this deficiency and provide you with a better stay experience. You are welcome to visit again and give us the opportunity to show you the improved results. Sincerely,

Antwort der Unterkunft: 謝謝親的光顧呦，我們會繼續努力，以滿血的狀態等待親的下次到來噠（*╹▽╹*）。

Antwort der Unterkunft: ‌Dear Guest,‌Thank you for choosing our hotel and for sharing your valuable feedback about your stay. We sincerely apologize for failing to meet your expectations.Regarding the service issues you raised, we deeply regret the inconvenience caused. Our hotel does provide dry cleaning services (this information should have been included in the in-room directory), and the front desk's failure to accurately communicate this reflects a lapse in our training protocols. We are immediately implementing enhanced staff communication training to ensure all guests receive clear and consistent guidance.We wholeheartedly apologize for the discomfort you experienced. Please know that we do not tolerate discrimination in any form and are committed to treating every guest with equal respect and cultural sensitivity.

Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your experience. We are deeply pleased with your appreciation, "decor, cleanliness, location and metro convenience" are recognized. At the same time, we sincerely accept your objective suggestions, especially the shortcomings in ventilation, shower setup and internal communication, especially the standard response process for lost services and items. Please accept our sincerest apologies for making your stay less than perfect. We have taken steps to improve immediately: 1. * * Strengthen language adaptation * *: Ventilation systems and equipment instructions in non-Chinese languages are being added and optimized to ensure easy use for all guests. 2. * * Enhanced management of lost items * *: The internal communication mechanism has been strengthened. Once a guest is found to have lost items, we will contact the guest immediately and no longer rely on left items waiting to be retrieved. 3. * * Improve service quality * *: Continuously train employees to ensure that the service level is higher than your expectations, and strive to be one step ahead in every step of service. Thank you for your feedback, and we promise to make the next guest who stays with us have a better and more considerate experience through practical actions. If there is an opportunity to serve you again, your satisfaction is invaluable to us.

Antwort der Unterkunft: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Antwort der Unterkunft: 謝謝親的光顧呦，我們會繼續努力，以滿血的狀態等待親的下次到來噠（*╹▽╹*）。

Antwort der Unterkunft: Dear guest, thank you for your feedback. We deeply regret that we have not been able to fully meet your needs. We apologize for this. The problem of small windows and lack of refrigerator has been documented and will be improved as soon as possible to enhance your stay experience. We apologize for the inconvenience caused. Please contact the front desk to request a complimentary room upgrade or refrigerator rental. Once again, I apologize for my previous lack of thoughtfulness, and look forward to the opportunity to make up for this regret and provide you with higher quality accommodation services.

Antwort der Unterkunft: Dear Guest, Thank you for your review, we are deeply honored to hear your positive review of the hotel. For feedback on room size, we fully understand that this may not be very suitable for family travelers. To enhance the customer experience, we have started to build an additional family room, aiming to provide a more spacious and comfortable living environment. In addition, we are consulting guests for specific suggestions on facilities, services, etc. for further improvement. Finally, welcome to visit again and look forward to providing you with more satisfactory service. Thank you again for your valuable feedback!

Antwort der Unterkunft: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Antwort der Unterkunft: 謝謝親的光顧呦，我們會繼續努力，以滿血的狀態等待親的下次到來噠（*╹▽╹*）。

Antwort der Unterkunft: Thank you so much for the great comments you gave about our great service and cleanliness! We are very honored to provide you with a satisfactory service experience. Your recognition is the driving force for us and an affirmation of the team's professional competence. We will continue to uphold high standards and continuously optimize our service processes to ensure that every stay can bring you comfort and pleasure. If there are any areas that need to be improved, or if you encounter any problems during your trip, please let us know at any time and we will take immediate action to solve them. Looking forward to serving you again and welcome you to visit again.

Antwort der Unterkunft: 感謝您選擇深圳海景嘉途酒店，酒店全體員工期待您的再次光臨！