voco Sheffield by IHG

The staff were lovely.But just not acceptable on this trip .Stopped there 3 times. It's being refurbished. But they seem to have lost there way in the hotel. 3 Nights. 1st night had to be moved because heating stuck on and couldn't bear it . Moved onto the 4th floor. The toilet didn't flush. Had to use the downstairs toilet in the lobby. Also air con didn't work properly. The sauna had a loose bench in the Spar . It is dangerous if someone falls

Central location and really welcoming when walking in. Staffs are so friendly in reception and the bar. Room are spacious and we have been given a quiet room, exactly what we needed. Cannot recommend more.

Hotel was clean and centrally located. They seemed a bit short staffed but staff were polite when you found them.

Rooms were slightly old but well kept and clean. Greatly appreciate the large spread for breakfast. Was rebuffed by slightly agressive staff asking for room number at breakfast. Receptionist staff was welcoming and helpful

The location was absolutely perfect, and everything else about the stay was great. Unfortunately, I have to knock off points for two major issues. First, the WiFi was very unstable and kept disconnecting. Second, the reception was not efficient at all – I called 4 to 5 times on the first day to ask about the WiFi issue, but my calls were never properly attended to. If they fix the communication and internet, this would be five stars --- Tip: If you want to be harsher because the staff ignored you, give a 2 and change the first sentence to "The location was perfect, which is the only reason this isn't a 1." But based on your description, a 3 is the fairest balance.

I have enjoyed my stay here as it is well located, near many amenities l, and friendly staff.

It comfy and good, reception are every friendly and welcoming

It’s in a great location the room that we stayed was clean but a bit old and smells.

Hotel is in great location ,my room was fine but furnishings need to updated,the breakfast sadly was overcooked on all 3 days but I would still go back again