Gastnutzer
23. Januar 2025
A man in the staff uniform opened my room with an access card, without knocking the door or any other advance notice ( I even had a ‘do not disturb’ sign placed on the door too). Saw me inside the room, the man said ‘are you checking out today’. I said no. He closed the door and left, no apology or explanation why he entered in the first place. I made a complaint to the hotel receptionist, that person did not seem to care at all, only said that he will tell his manager, no apology either. This is very concerning and unprofessional. Very bad experience.
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