Grand Rotana Resort & Spa

Incredible resort , Writing this pool side before my transfer sadly picks me up for the airport , Travelled solo as decided with a few weeks notice to use last of my annual leave , I have never travelled abroad from the UK by myself so I was a little apprehensive as a single lady , I needn’t have been and am so glad I decided to visit , As a Housekeeping Manager in the UK for a few amazing clients so my eyes will obviously be drawn to cleanliness , I was so impressed with cleaning throughout the resort , from Ahmed who cleaned my room 1127 daily , such a lovely man who gave pride in his work , along with the rest of the room teams who I saw working hard , to the grounds people who kept the resort so spotless , I am also glad I got to try Silk Road on my last night when they opened , amazing food and I also enjoyed Palms with their amazing views , I did happen to look at the careers page whilst here and saw a position that would have taken my fancy , if it was not for the fact I am nearing the end of career and looking forward to early retirement , what a way to end career though at your amazing resort , A few observations , may I suggest - On booking with Easy Jet Holidays I chose the plan of All Inclusive Premium , at resort there isn’t a plan called this , which was confusing for checking in team and restaurants , I found out this is called Ultra All Inclusive at resort , perhaps this could be changed with Easy Jet Holidays to avoid this confusion for customer and resort , I was also very thankful of water ( and other available drinks ) wherever you may be around resort , but , as a person who always has my own refillable water bottle I would have liked to have seen water stations , whether that be by tap or machine , this would , of course result in far less one use plastic wastage when so much focus is attempting to limit plastic pollution , Would also work well for fizzy pop stations instead of cans , Thank you for a wonderful stay , I can see me booking for next November when I get home to a far less hot UK

This hotel is magic! Great location, not far from the airport. There are many palm trees and flowers on the territory. The weather was great during this period. Excellent nutrition, very tasty food in a la carte restaurants. Active and cheerful animation team. My family is satisfied with the rest in this hotel.

It was an amazing hotel and the overall experience is amazing, food is super and stuff is super friendly and helpful , I do recommend it for families and everything is available inside the hotel even the snorkeling you don’t need to move from the hotel

, it was a better hotel than imagination in terms of services, whether on the sea, in the pool, or at night parties. It was the best holiday in Hasati at the Grand Rotana Hotel. Thank you to all the staff in the hotel.