Grand Rotana Resort & Spa

非常推薦！很適合度假，酒店各項設施也還不錯！

Von dem Moment an, in dem Sie das Hotel betreten, ist der Service, den Sie vom Hotelpersonal erhalten, genau richtig. Alle Teammitglieder scheinen den gleichen Fokus zu haben, um sicherzustellen, dass Ihr Aufenthalt voller schöner Erinnerungen und einem wirklich entspannenden Erlebnis wird. Besonderer Dank geht an Samir, den jungen Herrn, der unser Zimmer jeden Tag sauber gemacht und es makellos und den höchsten Standards entsprechend hinterlassen hat. (Zimmer 7012) Plus der Restaurantmanager, der immer Zeit hatte, bei uns einzuchecken, um sicherzustellen, dass alles in Ordnung war. Und schließlich sind es immer die Teammitglieder, die wir nicht sehen, die aber unglaublich hart arbeiten, um sicherzustellen, dass alles perfekt ist. Ahemed Ramadan, der den Boden im Restaurant makellos sauber hielt.

Super accommodation with great food and views. Hotel was clean and staff were great. Worked hard every day. One minor issue was access to the sea only via jetties due to rock and coral. Snorkelling was great though. Useful addition to room was a uk electric socket.

Incredible resort , Writing this pool side before my transfer sadly picks me up for the airport , Travelled solo as decided with a few weeks notice to use last of my annual leave , I have never travelled abroad from the UK by myself so I was a little apprehensive as a single lady , I needn’t have been and am so glad I decided to visit , As a Housekeeping Manager in the UK for a few amazing clients so my eyes will obviously be drawn to cleanliness , I was so impressed with cleaning throughout the resort , from Ahmed who cleaned my room 1127 daily , such a lovely man who gave pride in his work , along with the rest of the room teams who I saw working hard , to the grounds people who kept the resort so spotless , I am also glad I got to try Silk Road on my last night when they opened , amazing food and I also enjoyed Palms with their amazing views , I did happen to look at the careers page whilst here and saw a position that would have taken my fancy , if it was not for the fact I am nearing the end of career and looking forward to early retirement , what a way to end career though at your amazing resort , A few observations , may I suggest - On booking with Easy Jet Holidays I chose the plan of All Inclusive Premium , at resort there isn’t a plan called this , which was confusing for checking in team and restaurants , I found out this is called Ultra All Inclusive at resort , perhaps this could be changed with Easy Jet Holidays to avoid this confusion for customer and resort , I was also very thankful of water ( and other available drinks ) wherever you may be around resort , but , as a person who always has my own refillable water bottle I would have liked to have seen water stations , whether that be by tap or machine , this would , of course result in far less one use plastic wastage when so much focus is attempting to limit plastic pollution , Would also work well for fizzy pop stations instead of cans , Thank you for a wonderful stay , I can see me booking for next November when I get home to a far less hot UK