Crystal Plaza Al Majaz Hotel

Crystal hotel is de beste want medewerkers van het hotel zijn super gastvrij 😍😍👋 het was mijn mooiste bestemming in dubai thanks crystal hotel😍😍

服務一般 半夜12點前台打電話吵醒我 莫名其妙

The hotel is excellent, the staff is polite, the staff is ready to help. There is a transfer to the beach. The food in the restaurant is varied. I liked the New Year’s program, it was fun. what I didn't like: 1) The hotel does not congratulate me on my birthday, although I am a regular customer. 2) The hotel guide, the woman who sits on the ground floor, who gave her permission to sit there? She ruined the whole impression of the hotel. She spoke disgustingly about the hotel staff, about the guides. She does not keep her distance when communicating with hotel guests, grabs everyone by the hand, wants to be too friendly, while she says a lot of negative things about the hotel itself. She imposes her tours on everyone, while saying that it is unsafe to buy tours from guides and is very expensive. She does not give guests a break, imposes her opinion on everyone. There was a case when a woman asked her for help, wanted to clarify where there was a restaurant nearby, to which she sharply replied that ask all questions to your guides, I am not an information desk. How can such an employee sit in such a hotel? How could the hotel allow this, I was very ashamed and unpleasant to watch her behavior. and I will not return to your hotel anymore.

Crystal plaza Hotel -Al-Majaz in Sharjah is a true sample of excellent hospitality. Extremely comfortable , very nice .The room was clean and comfortable Staff are very friendly and helpful. Everywhere you go you will be welcomed by the staff. I would like to thank the staff epically Ms. Shiwani ! from guest relations and reservation, I had an amazing experience in your hotel. When I called from USA trying to make reservation Ms. Shiwani Took the call she was very friendly and showed her concern and care also handled the situation very smoothly and represented Crystal plaza hotel very professionally.I was amazed for her premium customer service level and positive attitude, also I want to thank Mr. Forqaan from front desk for his excellent customer service and quick check in processing. He was amazing when we called the front desk to ask questions.Our room was prepared very nice and the all the supplies was provided , ,also I would like to thank bellmen and housekeeping outstanding performance , Thank you Crystal plaza hotel Almajaz for having such wonderful staff as part of your team. Dr.Essam Ibrahim Senior Project Manager American Aviation Academy Texas. Untied States of America

Hotel staff unprofessional, rooms dirty, issues with pests on the bed and on the TV stand, housekeeping to a very poor standard and they really didn’t care. The toilets were dirty including bathtub which had hair and an unknown brown substance, carpets covered in unknown stains, a toenail in the peephole and patches burnt and dead pests inside slippers pack. Hotel staff was extremely rude and did not respect elders, as we let them know in advance of almost 5 days that we will be checking in early as our flight arrives early morning, once we arrived at 7:40am (later than we’d planned and told staff) they refused to check us in unless we paid extra or to wait until 2pm (as “we should’ve have booked the night before” if we wanted to check in the next day).

The hotel is bit old, and old fashioned. But rooms are clean and spacious. The administrators are polite. Housekeeping works every day. There is not a great variety of cuisine but it's tasty. In conclusion the hotel isn't bad, it's good enough to stay there and the location is wonderful.