LISIMAN Xinsu Yusiye Oxygen Supply Manor (Shangri-La Branch)

Everything from my arrival to Shangri-la, to the point of checking in, arranging transport for my itinerary, checking out, ferrying me to the train station, just one word - Impeccable. Customer service is outstanding, their interiors are beautifully designed, and complements well with the architecture of the building as well as the greater plains of Napa sea. They have a myriad of farm and domesticated animals which are incredibly docile, well tempered, and playful so you can tell they are well treated in here. I was at first skeptical of booking this as it's a little expensive and as a solo traveler, i'm incredibly easygoing. However, the standard of service, the majestic morning scenery, cute companions, complimentary evening desserts and hot milk, made everything worth the penny. I even got a free upgrade of my room because they said my original booking had no views 😂, and I was incredibly grateful for the complimentary upgrade. I'm a heavy eater so the light hearty breakfast wasn't exactly to my liking (but I could use some healthy balance once in a while 🤣) To each of their own. The staffs went out of their way to ensure my stay was as comfortable as possible, in which I commend them for it. I will definitely be coming back to Shangri-la in the near future and will not be considering any other accommodation except for theirs! 多谢你们的慷慨之心，里思漫的员工们！

Highly recommend!!!! This is the most attentive and best homestay I've ever stayed in! For the first time, I felt the feeling of living in my own home, and sent coffee, the last thing I expected was to contact me in advance to establish a service group, but also picked me up to the hotel. So loved it, for the foreigners are really friendly, how detailed ah, will also ask if it is the first time to high altitude area, patiently tell me the precautions, highly recommended! I really love it.

This is the best place to stay in China for me. I was impressed from the time they picked up my family from the train station to the accommodation and took good care of my family throughout the stay. The service is 10/10. The atmosphere in the accommodation is also very good. You can really feel nature. The room is spacious and the facilities in the room are very complete. P.S. The tea here is very delicious.

Situated right in the middle of Napa Scenic area, the place is easily accessible via DiDi and with arrangement by the ever so helpful hotel staff. The service is impeccable, with the hotel staff going the extra mile to help with every request within their means. Some of the few instances which really impressed me are: 1. Reaching Shangri-La train station and was promptly picked up to the hotel. 2. Every night, there was free sweet soup and milk served. They also offered beverages whenever we were waiting at the lobby. 3. Stayed during the New Year and we had the chance to purchase and set off fireworks at the lawn. 4. Enquired about making a day trip to Tiger Leaping Gorge and horse riding. The front counter made the arrangement within a day and ensuring that we are paired with a driver who is reasonably priced To sum it up, I would love to have the chance to stay at this hotel again for both the views and the service.

This is the best spot of the trip. Will definitely come back. Staff are very helpful and responsive since the day of reservation. The room is nice and warm (heating floor and bed). The view is unbelievable nice. All small friends (dogs, deers, ...) warmly welcoming guests to the most pleasant stay. ❤️ i am mostly relaxed and fully recharged ! The location is only 10-15mins to train station and old town. I always take didi and it costs me only 25rmb.

This is the best hotels we have stayed in Yunnan. Initially we booked one night then decided to book for another night cause it is just so comfortable! The staff here really went out of their ways to make us feel like home. Scenery is so pretty(although it’s a shame that it didn’t snow… ) when we come back to Shangri-La, we will be sure to stay in this hotel again!!!