Shangri-La Balagezong Snow Mountain Star Hotel

Location up high on the mountain. Only have hotel restaurants. My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland. They are helpful but difficult to contact them without physically climb stairs to meet them. In summary, you need a car and ability to climb stairs to stay here.

Very good. Amazing location, amazing service! Highly recommend. We will be back

酒店升級給我們陽台大房。夜裡可以觀星，早晨可以觀看日照金山。 房間空調有熱氣，洗澡有熱水。早餐美味。 我們是住在香格里拉市中心，酒店可以安排到市中心接送。 巴拉格宗的確值得一玩。建議至少入住一晚才可以慢慢感受巴拉格宗的獨特韻味。

在山上能有這樣的環境真的很棒了、管家很熱情，司機師傅也很熱心很熱情，運氣很好看到了日照金山酒店包含的漂流項目一定要去玩 真的很特別！

酒店房間比較大，就在巴拉村，可是覺得房間管理比較像民宿，不像大酒店，房間剛好冷氣有問題就沒有人能修，幸好有房間可以換，有管家服務真的不錯，想玩巴拉格宗的還有私人的接送所有行程，除了香塔需要坐大巴之外，其他都有司機接送，玩的比較隨心所欲，不用趕時間，就是深山裡麪的酒店不能要求太高的確還不錯的。

酒店不是2023年新裝修的 基本跟那倆一樣 設備老點 屋裡偏冷 水龍頭管鬆動 地板吱吱響 床頭電話線還是剪斷的 但還是不忍心跟你們差評