Anonymer Benutzer
13. März 2025
First of all, I am a Ctrip Platinum member and will not write bad reviews easily. This time I am really offended when I write a bad review. Let me talk about the front desk first. The attitude is average, expressionless, extremely inefficient, and the check-in is very slow. In other hotels, if guests come to check in together, there will be someone next to them to pour water and tell them to wait. But it’s not like that. The guests arrived together and all stood at the front desk waiting. After one person was checked in, they were very rudely asked who came first. OK, we checked in. We got to the room. The room environment is indeed ok, but the design is quite unreasonable. The basin in the bathroom is very easy to splash water, all over the floor. When it was time to go to bed at night, I could hear the chat of the guy next door clearly. I sent a WeChat message to extend my stay the next day, but he didn’t reply. I called the front desk to tell him that I wanted to extend my stay, but he didn’t tell me the price. He called me later to urge me. What about me? ? ? Bitte, Sie haben den Preis nicht klar angegeben. Ich war zur Rezeption, um den Zimmerpreis zu verlängern. Ich war zweimal dort. Beim ersten Mal gab es überhaupt keinen Service. Diesmal war ich sprachlos. Fast sechs Stunden nach meiner Abreise riefen Sie an und sagten, Sie hätten etwas vergessen. Sie riefen viermal hintereinander an. Haben Sie überhaupt Verstand? Ich habe ein verrottetes Kleidungsstück in den Müll geworfen, und Sie riefen an und fragten, ob ich es zurückhaben möchte. ***…
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