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sara♥️
Doppelbettzimmer A
Aufenthalt im Apr. 2024
Business
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Mai 2024
Ausstattung: Das Fitnessstudio ist komplett ausgestattet und die Umgebung ist sauber, ordentlich und komfortabel.
Hygiene: Das Zimmer ist sehr sauber und die Details spiegeln die hohe Qualität des Hotels wider.
Umgebung: Die Hotelumgebung ist sehr elegant, geräumig und hell, sodass sich die Menschen wohl und entspannt fühlen.
Service: Herzlicher und aufmerksamer Service, viel Liebe zum Detail und ein sehr zufriedenstellender Aufenthalt!
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: 尊敬的賓客: 您好!感謝您選擇下榻我們上海五角場和頤至尊酒店並抽出寶貴的時間分享您的入住體驗。非常開心能得到您對我們酒店的認可,您的肯定是我們不斷前進的動力。酒店地理位置優越,位於五角場商圈,靠近地鐵10號線,通過軌道交通可達外灘、陸家嘴、人民廣場等城市地標。酒店對於無論是硬件配件還是服務都有很高的要求,一切的一切衹是為了能夠提高您的入住體驗,再次感謝您的支持,期待您的再次光臨。祝您生活愉快,萬事順心。 酒店總經理 :Lucia
Qidaiaoxiangdexiongying
Superior Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2024
Pärchen
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Sept. 2024
Das Zimmer ist geräumig und hell. Das Check-in-Erlebnis ist großartig. Es ist elegant, ohne die Stimmung zu verlieren ein Gefühl von Zuhause für mich. Der Preis ist auch sehr vernünftig.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Lieber Gast, vielen Dank für Ihre wundervolle Bewertung und das Teilen Ihres Aufenthaltserlebnisses. Wir fühlen uns zutiefst geehrt. Wir freuen uns sehr über Ihre Komplimente zum Zimmer, Service und Preis. Ihre Zufriedenheit ist unser ständiges Streben. Als Reaktion auf Ihr Feedback werden wir die Reinigungsstandards der Zimmer weiter optimieren, um sicherzustellen, dass jeder Gast den Komfort und den aufmerksamen Service wie zu Hause genießen kann. Wir sind bestrebt, ein elegantes, hochwertiges und erschwingliches Erlebnis zu bieten und streben danach, jedem Reisenden unvergessliche Erinnerungen an seinen Aufenthalt zu bereiten. Nochmals vielen Dank für Ihr wertvolles Feedback und wir freuen uns darauf, Ihnen beim nächsten Mal einen besseren Service zu bieten!
Elioss
Zimmer (2 Betten)
Aufenthalt im Dez. 2024
Business
25 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Jan. 2025
Everything was good: nice room, nice breakfast, convenient location near subway and many shopping malls.
Übersetzen
Antwort der Unterkunft: We are very glad that you are satisfied with our services and facilities! Your feedback is extremely valuable to us, and we will continue to work hard to ensure that you experience excellence with every stay. A special thank you for mentioning the beautiful rooms, delicious breakfast and the convenient location of the hotel, which are the core of our service. Your recognition is also a motivation for our team to continuously pursue and improve. If you find room for improvement in our services or facilities during any future stay, we sincerely hope to receive your guidance and suggestions. Thank you again for your compliment and feedback. I look forward to your visit again and continue to provide you with better service.
KH77
Zimmer (2 Betten)
Aufenthalt im Jan. 2025
Familie
30 Bewertungen
4.0/5
Sehr gut
Gepostet am 18. Febr. 2025
Location is perfect as it is only 200m walk from metro station. Surrounded by many shops and restaurants where one can choose different types of cuisine.
Hotel reception is located at 6th floor and access to all floors require access card to open the glass sliding door at each floor before your room, so that is double safety.
However, they only have two old washing machines and of which only one with dryer function. About time the hotel seriously consider replacing the two old machines with new one.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you so much for your wonderful review! We deeply apologize for the problem of washing machine equipment and attach great importance to it. We apologize for any inconvenience caused to you during your stay. We have planned to upgrade our equipment and introduce new washing machines with efficient laundry and drying functions to enhance your stay experience. At the same time, we will further optimize facility management to ensure the safety and convenience of occupancy. Thank you again for your valuable comments and look forward to providing you with better service again!
Chua
Superior-Zimmer (2 Betten)
Aufenthalt im Juli 2024
Familie
17 Bewertungen
4.7/5
Wunderbar
Gepostet am 3. Nov. 2024
Really friendly staff, as expected of Hotels in Shanghai.
Clean spacious rooms, very good location, beside MRT
The lady at the cooking station at the breakfast Buffet was really friendly and helpful
早餐的大婶好友善,她也提供了良好的服务
房间干净整齐, 地点也很好, 在地铁站旁边
Übersetzen
Antwort der Unterkunft: 非常感謝您的美好評價,我們無比欣慰得知您在酒店的逗留令人滿意。讓我們的團隊成員受到您的認可,特別是那位細心照顧您的早餐大嬸,這是對我們莫大的鼓勵。關於你們提到的早餐區域入口的擁擠和等待時間的問題,是我們維持服務質量的小瑕疵。酒店已經進行了反思,並已經着手優化此區域的流程以減少擁擠情況,確保每位顧客的用餐體驗舒適順暢。未來,我們期待再次為您服務,希望您能夠再次光臨,親身體驗改進後的服務和環境。再次感謝您的反饋,期待在不久的將來歡迎您的迴歸。
P G Chua
Superior-Zimmer (2 Betten)
Aufenthalt im Juli 2024
Familie
32 Bewertungen
4.2/5
Sehr gut
Gepostet am 4. Sept. 2024
Good location.
Simple and tasty breakfast, friendly auntie serving at restaurant, good service.
Room - clean, comfortable stay.
Übersetzen
Antwort der Unterkunft: Thank you very much for your affirmation and positive feedback. We are pleased to hear that you are satisfied with our location, breakfast, service, and accommodation environment. We firmly believe that the hard work of every employee and our pursuit of excellence in service have provided you with a warm experience on your journey. We are honored to provide you with a simple and delicious breakfast, as well as excellent service from our friendly aunt.We realize that clean and comfortable rooms are the foundation of providing guests with a high-quality accommodation experience. We maintain a consistent high level of attention and strict standards towards this. Please rest assured that we will further strengthen the cleaning process and quality testing in our future work to ensure that every room meets or even exceeds your expectations.If there are any unsatisfactory aspects, whether it is in the process of catering selection, facility use, or other service needs, you are welcome to provide feedback to our service team at any time. Our goal is to ensure that every guest feels at home in our hotel and enjoys a one-stop, high-level, and thoughtful service.Thank you again for your valuable evaluation. Your satisfaction is the driving force behind our progress. We look forward to your visit again, experiencing our continuously optimized and upgraded services firsthand, and creating more wonderful accommodation memories together.
Noel88
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Aug. 2024
Great clean hotel with strategic location, near from subway station.
Many food stall around the hotel and facing the shopping mall.
Übersetzen
Antwort der Unterkunft: Thank you very much for your valuable review. Our team is honored to provide you with a satisfactory stay experience. The feedback of "Very clean hotel, great location, close to the metro station" was a great encouragement to us. We always adhere to cleanliness as the bottom line of service, and ensure the cleanliness of the hotel environment while ensuring the comfort of the room. For dining options around the hotel, we have always been committed to providing our guests with a convenient and delicious environment, so that you can enjoy delicious food in your busy spare time. Regarding the description of the surrounding food stalls, we respect and welcome the delicious experience that a variety of dining options bring to diverse customers. Based on this information, we will further improve the surrounding services to ensure that while providing you with quality accommodation, your life will be more convenient and rich. Thank you again for your wonderful feedback and look forward to your next visit, we will continue to work hard to make every stay an unforgettable and wonderful memory.
Baroro
Doppelbettzimmer A
Aufenthalt im Juli 2024
Single
44 Bewertungen
4.2/5
Sehr gut
Gepostet am 31. Aug. 2024
Good hotel for a short stay. Close to university. Close to subway and shopping mall.
Übersetzen
Antwort der Unterkunft: Thank you very much for your love of this hotel. Your satisfaction is our greatest pursuit. It's nice to know that our location allows you to easily reach universities, subways and shopping malls during your short stay. According to feedback, these conveniences significantly enhance your travel experience. We are well aware that providing excellent service is always one of our priorities as a front office manager. Please feel free to contact us if you have anything that you need to improve or strengthen on future visits, or if you have other specific suggestions or requests. We promise to continue to listen to your voice and continue to improve our services and facilities. Thank you again for your valuable evaluation and look forward to bringing you a more satisfactory experience.
Alice
Superior Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2024
Pärchen
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 20. Sept. 2024
Breakfast was good, the room was clean
Übersetzen
Antwort der Unterkunft: Thank you for your warm review! It is a pleasure to bring you a satisfactory breakfast and cleaning experience. We are always committed to providing every guest with a service that exceeds expectations. Especially our team of chefs, who accurately grasp the taste and quality of each dish, strive to make every breakfast a wonderful start to your day. At the same time, our cleaning team spares no stone unturned to ensure that every room is clean as new, providing a comfortable environment for your stay. Your satisfaction is our motivation, we will continue to work hard and hope to have the opportunity to provide you with the same excellent service again, you are welcome home anytime.
Zhuangzhi Kong
Zimmer (2 Betten)
Aufenthalt im März 2024
Single
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 9. Apr. 2024
Great location. Very convenient. Will stay again.
Übersetzen
Antwort der Unterkunft: Your comments are greatly appreciated! The geographical location you mentioned is very good, which is one of the directions that the hotel has been working hard for. With a very convenient location in the city center, our hotel is surrounded by many business districts and tourist attractions, providing great convenience for your travel. In addition, your evaluation also mentioned that the service of the hotel is very good, and we will continue to work hard to improve the quality of service to meet the needs of you and guests. Thank you again for your review and have a great holiday!
Kent Wan
Doppelzimmer
Aufenthalt im März 2023
Business
39 Bewertungen
4.0/5
Sehr gut
Gepostet am 4. Apr. 2023
The location was good, but the hotel was average. The best thing abt this place = location. Can get to anywhere in the city very quickly.
Übersetzen
Antwort der Unterkunft: Hello, distinguished guests! Thank you for your comments. We still have room for progress. Your opinions are very important to us. Detailed service has always been the focus of our special attention for a long time. I'm glad that you can mention us in time. I look forward to your visit again and feel our progress------General Manager Lucia
Gastnutzer
Doppelbettzimmer A
Aufenthalt im Okt. 2024
Pärchen
5 Bewertungen
4.0/5
Sehr gut
Gepostet am 3. Jan. 2025
average
Übersetzen
Antwort der Unterkunft: Thank you so much for taking the time to review our property and we are gratified to learn that you have an "average" rating for our service. Your recognition is the driving force for us to move forward. We have been committed to continuously improving the service quality and striving to make every guest feel the warmth and comfort of home in our hotel. If you have any specific suggestions for our services or need to be improved on a certain service, we cordially invite you to share them with us and your voice will help us to keep improving. Your satisfaction is our greatest pursuit. If you choose our hotel again, we hope that our service can bring you an experience beyond expectations for every stay. Looking forward to your next visit, let us bring you more surprises and satisfaction! Thank you again for your evaluation. Your understanding and support are the most powerful driving force for us to keep moving forward.
Antwort der Unterkunft: 非常感謝您的熱情點評,我們深感榮幸能為您提供如此滿意的住宿體驗!您的認可是對我們團隊的極大鼓舞。關於您提到的任何細小改進的需求,我們將立即安排專人跟進,確保每一點都達到高標準。一如既往,我們致力於提供超越期待的服務,讓每一次入住都成為您難忘的體驗。無論再次訪問或推薦給親友,我們都是您理想的旅宿之選。再次感謝您的寶貴意見,希望能有機會繼續為您帶來卓越的服務。
Antwort der Unterkunft: 非常感謝您的入住支持與讚美,我們為您所感受的良好服務體驗深感榮幸。很高興我們的房間滿足了您的需求,桌子也方便了辦公。特別感謝您對小陽的表揚,我們會轉達您的感謝和讚賞。我們正積極提升服務質量,為每位客人提供更加貼心周到的服務。後續如有電子設備問題,歡迎隨時聯繫我們,我們將提供充電線等輔助設備,確保您的旅途無後顧之憂。再次感謝您的入住和肯定,期待您的下次光臨。再次表達我們心中由衷的感謝,我們的目標始終是讓每位客人如家之温馨,再次感謝您的寶貴意見。