Yitel Premium (Shanghai Wujiaochang Metro Station) Bewertungen

Antwort der Unterkunft: 尊敬的賓客： 您好！感謝您選擇下榻我們上海五角場和頤至尊酒店並抽出寶貴的時間分享您的入住體驗。非常開心能得到您對我們酒店的認可，您的肯定是我們不斷前進的動力。酒店地理位置優越，位於五角場商圈，靠近地鐵10號線，通過軌道交通可達外灘、陸家嘴、人民廣場等城市地標。酒店對於無論是硬件配件還是服務都有很高的要求，一切的一切衹是為了能夠提高您的入住體驗，再次感謝您的支持，期待您的再次光臨。祝您生活愉快，萬事順心。 酒店總經理 ：Lucia

Antwort der Unterkunft: Lieber Gast, vielen Dank für Ihre wundervolle Bewertung und das Teilen Ihres Aufenthaltserlebnisses. Wir fühlen uns zutiefst geehrt. Wir freuen uns sehr über Ihre Komplimente zum Zimmer, Service und Preis. Ihre Zufriedenheit ist unser ständiges Streben. Als Reaktion auf Ihr Feedback werden wir die Reinigungsstandards der Zimmer weiter optimieren, um sicherzustellen, dass jeder Gast den Komfort und den aufmerksamen Service wie zu Hause genießen kann. Wir sind bestrebt, ein elegantes, hochwertiges und erschwingliches Erlebnis zu bieten und streben danach, jedem Reisenden unvergessliche Erinnerungen an seinen Aufenthalt zu bereiten. Nochmals vielen Dank für Ihr wertvolles Feedback und wir freuen uns darauf, Ihnen beim nächsten Mal einen besseren Service zu bieten!

Antwort der Unterkunft: Your feedback is greatly appreciated and we are deeply sorry that the property has failed to meet your expectations in some ways. In response to your concerns and inconveniences, we respect and accept your criticism. We promise to carry out a thorough inspection of all facilities, fix TV faults and improve flushing equipment. For the problem of elevator congestion during peak office hours, we will take measures, such as increasing operating hours or optimizing elevator usage policies, to improve customer experience. Regarding communication issues, we will further improve our employees' English service ability to ensure that all guests can get the help they need. We apologize for the obsolescence of the rooms and will initiate an upgrade program to enhance the overall interior environment. We have noticed that despite the limited environment, your bed is reasonably comfortable, the shower experience is relatively satisfactory, and the breakfast is considered acceptable. Regarding the value of the location, we appreciate your recognition of the location around Wujiaochang. We regularly collect customer opinions as a direction for improvement to ensure that every guest enjoys a home-away experience. Once again, thank you for your patience and understanding, and please trust that we will work hard to improve and make your next stay even better.

Antwort der Unterkunft: We are very glad that you are satisfied with our services and facilities! Your feedback is extremely valuable to us, and we will continue to work hard to ensure that you experience excellence with every stay. A special thank you for mentioning the beautiful rooms, delicious breakfast and the convenient location of the hotel, which are the core of our service. Your recognition is also a motivation for our team to continuously pursue and improve. If you find room for improvement in our services or facilities during any future stay, we sincerely hope to receive your guidance and suggestions. Thank you again for your compliment and feedback. I look forward to your visit again and continue to provide you with better service.

Antwort der Unterkunft: Dear guest, thank you so much for your wonderful review! We deeply apologize for the problem of washing machine equipment and attach great importance to it. We apologize for any inconvenience caused to you during your stay. We have planned to upgrade our equipment and introduce new washing machines with efficient laundry and drying functions to enhance your stay experience. At the same time, we will further optimize facility management to ensure the safety and convenience of occupancy. Thank you again for your valuable comments and look forward to providing you with better service again!

Antwort der Unterkunft: 非常感謝您的美好評價，我們無比欣慰得知您在酒店的逗留令人滿意。讓我們的團隊成員受到您的認可，特別是那位細心照顧您的早餐大嬸，這是對我們莫大的鼓勵。關於你們提到的早餐區域入口的擁擠和等待時間的問題，是我們維持服務質量的小瑕疵。酒店已經進行了反思，並已經着手優化此區域的流程以減少擁擠情況，確保每位顧客的用餐體驗舒適順暢。未來，我們期待再次為您服務，希望您能夠再次光臨，親身體驗改進後的服務和環境。再次感謝您的反饋，期待在不久的將來歡迎您的迴歸。

Antwort der Unterkunft: Thank you very much for your affirmation and positive feedback. We are pleased to hear that you are satisfied with our location, breakfast, service, and accommodation environment. We firmly believe that the hard work of every employee and our pursuit of excellence in service have provided you with a warm experience on your journey. We are honored to provide you with a simple and delicious breakfast, as well as excellent service from our friendly aunt.We realize that clean and comfortable rooms are the foundation of providing guests with a high-quality accommodation experience. We maintain a consistent high level of attention and strict standards towards this. Please rest assured that we will further strengthen the cleaning process and quality testing in our future work to ensure that every room meets or even exceeds your expectations.If there are any unsatisfactory aspects, whether it is in the process of catering selection, facility use, or other service needs, you are welcome to provide feedback to our service team at any time. Our goal is to ensure that every guest feels at home in our hotel and enjoys a one-stop, high-level, and thoughtful service.Thank you again for your valuable evaluation. Your satisfaction is the driving force behind our progress. We look forward to your visit again, experiencing our continuously optimized and upgraded services firsthand, and creating more wonderful accommodation memories together.

Antwort der Unterkunft: Thank you very much for your valuable review. Our team is honored to provide you with a satisfactory stay experience. The feedback of "Very clean hotel, great location, close to the metro station" was a great encouragement to us. We always adhere to cleanliness as the bottom line of service, and ensure the cleanliness of the hotel environment while ensuring the comfort of the room. For dining options around the hotel, we have always been committed to providing our guests with a convenient and delicious environment, so that you can enjoy delicious food in your busy spare time. Regarding the description of the surrounding food stalls, we respect and welcome the delicious experience that a variety of dining options bring to diverse customers. Based on this information, we will further improve the surrounding services to ensure that while providing you with quality accommodation, your life will be more convenient and rich. Thank you again for your wonderful feedback and look forward to your next visit, we will continue to work hard to make every stay an unforgettable and wonderful memory.

Antwort der Unterkunft: Thank you very much for your love of this hotel. Your satisfaction is our greatest pursuit. It's nice to know that our location allows you to easily reach universities, subways and shopping malls during your short stay. According to feedback, these conveniences significantly enhance your travel experience. We are well aware that providing excellent service is always one of our priorities as a front office manager. Please feel free to contact us if you have anything that you need to improve or strengthen on future visits, or if you have other specific suggestions or requests. We promise to continue to listen to your voice and continue to improve our services and facilities. Thank you again for your valuable evaluation and look forward to bringing you a more satisfactory experience.

Antwort der Unterkunft: Thank you for your warm review! It is a pleasure to bring you a satisfactory breakfast and cleaning experience. We are always committed to providing every guest with a service that exceeds expectations. Especially our team of chefs, who accurately grasp the taste and quality of each dish, strive to make every breakfast a wonderful start to your day. At the same time, our cleaning team spares no stone unturned to ensure that every room is clean as new, providing a comfortable environment for your stay. Your satisfaction is our motivation, we will continue to work hard and hope to have the opportunity to provide you with the same excellent service again, you are welcome home anytime.

Antwort der Unterkunft: Your comments are greatly appreciated! The geographical location you mentioned is very good, which is one of the directions that the hotel has been working hard for. With a very convenient location in the city center, our hotel is surrounded by many business districts and tourist attractions, providing great convenience for your travel. In addition, your evaluation also mentioned that the service of the hotel is very good, and we will continue to work hard to improve the quality of service to meet the needs of you and guests. Thank you again for your review and have a great holiday!

Antwort der Unterkunft: Hello, distinguished guests! Thank you for your comments. We still have room for progress. Your opinions are very important to us. Detailed service has always been the focus of our special attention for a long time. I'm glad that you can mention us in time. I look forward to your visit again and feel our progress------General Manager Lucia

Antwort der Unterkunft: Thank you so much for taking the time to review our property and we are gratified to learn that you have an "average" rating for our service. Your recognition is the driving force for us to move forward. We have been committed to continuously improving the service quality and striving to make every guest feel the warmth and comfort of home in our hotel. If you have any specific suggestions for our services or need to be improved on a certain service, we cordially invite you to share them with us and your voice will help us to keep improving. Your satisfaction is our greatest pursuit. If you choose our hotel again, we hope that our service can bring you an experience beyond expectations for every stay. Looking forward to your next visit, let us bring you more surprises and satisfaction! Thank you again for your evaluation. Your understanding and support are the most powerful driving force for us to keep moving forward.

Antwort der Unterkunft: 尊敬的賓客， 誠摯感謝您對本酒店的高評價與讚美。我們深感榮幸能為您的上海之行提供滿意且獨特的住宿體驗。得知大哥在此期間的方便與愉悦，我們深感欣慰。 對於客房空間與設施的考量，我們的目標是確保每位賓客的需求得到充分滿足，提供舒適的環境與獨到的設計。當的訊息與期望有任何偏差時，我們將積極改進，提升服務質量與設施體驗。 酒店管家小劉特別提到的個性化服務，我們為有這樣的團隊成員而驕傲。願我們的服務能為您的出行增色，感覺如同回家般温暖。我們會轉達您的讚賞與美好體驗給小劉，激勵她繼續提供優質服務。 再次感謝您選擇我們，並對不足之處給予指正。您的建議將幫助我們不斷進步，為未來客人帶來更佳的入住體驗。期待您的再次光臨，與您共享更精彩的旅行故事。 此致敬禮， 酒店前廳部團隊