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Gastnutzer
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Nov. 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Dez. 2024
Prompt check in, very accommodating with request for late checkout. Positive interaction will all staff at hotel
Übersetzen
Antwort der Unterkunft: Dear beloved guest, we appreciate your positive feedback regarding your recent stay at our hotel. It's great to hear that our check-in process was prompt and efficient which meeting your expectations. We're delighted that we could accommodate your request for a late checkout, as we strive to be flexible to our guests' needs. Your positive interaction with our staff is highly encouraging, as we aim to provide excellent customer service. We look forward to welcoming you back to our hotel in the future. Thank you for choosing us for your stay. Director of Guest Experience Edwin Liu
WendyLam_
Studio 60
Aufenthalt im Apr. 2024
Single
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Juni 2024
Had a nice stay at The Middle House. I like the design of the hotel and had a pleasant stay here.
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6/8
Antwort der Unterkunft: Dear valued guest,We are thrilled to hear that you had a pleasant stay at The Middle House and appreciated our unique design. Our team strives to create a comfortable and memorable experience for all our guests, and your positive feedback is a testament to our efforts.We look forward to welcoming you back in the near future. Thank you for choosing The Middle House, and for taking the time to share your experience with us.
Asim89
Studio 60 mit Terrasse
Aufenthalt im Sept. 2024
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Okt. 2024
It’s a great hotel, great location and amazing staff who are attentive and kind.
If I’m honest the only downfall was the dog barking in the room next door (they are allowed so I can’t be that mad…and it did stop), and the Michelin food festival on the rooftop across. Not because people could see us on the balcony, but whoever hired that band needs to be evaluated.
Highly recommend, would stay again.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for your positive review and recommendation. We are delighted to hear that you enjoyed your stay, our location, and our staff's service. We apologize for the inconvenience caused by the dog barking and the noise from the rooftop Michelin event. We appreciate your understanding and patience, and we will surely feedback your comments to related party. We look forward to welcoming you back again soon! Cheers, Edwin Liu - Director of Guest Experience
MTMF
Studio 60
Aufenthalt im Aug. 2024
Pärchen
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Nov. 2024
I had high expectations for [Hotel Name], but they still managed to exceed them. The room was spotless and beautifully designed, with thoughtful touches like a perfectly set-up workspace and cozy extras. The attention to detail, from the staff’s service to the little comforts, really made the stay memorable.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your positive experience at The Middle House. We are thrilled to hear that we exceeded your high expectations and that you appreciated the attention to detail in our rooms and service.Your feedback is invaluable to us as it helps us continue to improve and provide our guests with exemplary service. We look forward to the opportunity to welcome you back to The Middle House in the near future.Thank you once again for your positive review.Best regards,Edwin Liu - Director of Guest Experience
Chou Hin
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Dez. 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Febr. 2025
The room is large & clean. Greart hotel services and nice staff.
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Antwort der Unterkunft: 尊敬的客户,我們非常感謝您對我們酒店房間和服務的認可。我們的團隊始終致力於提供乾淨、舒適的住宿環境,以及友善、專業的服務,讓每一位客人都能感受到賓至如歸的體驗。您的滿意是我們最大的動力和追求。再次感謝您的好評,我們期待您的再次光臨,為您提供更加優質的服務!
Gastnutzer
Studio 70
Aufenthalt im Mai 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Juni 2024
A luxury experience
Übersetzen
Antwort der Unterkunft: Dear valued guest,Thank you for taking the time to share your experience with us on this platform. We are thrilled to hear that you found your stay to be a 'luxury experience'.Our team strives to provide exceptional service and create memorable experiences. It is always gratifying to receive such wonderful feedback.We look forward to the opportunity to welcome you back in the near future.
Gastnutzer
Studio 90
Aufenthalt im Mai 2024
Business
2 Bewertungen
2.7/5
Gepostet am 17. Juni 2024
Rooms were old but well maintained.
Location is good and convenient as it’s close to a high end mall
Only complaint was the service on food
You asked for toast to accompany your omelette and they give you two very small slices of bread, each sliced into three pieces. They give you like a teaspoon of jam inside a recycled bottle. Their “fresh” orange juice for 3 successive days were off
When I ordered roast chicken they give you skinless boiled chicken with four giant bowls of rice good for a family of 6.
They don’t seem to understand the difference between “roast” and “boiled”.
So stay in the hotel but better not to order room service.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and our rooms well-maintained.However, we're truly sorry to hear about your experience with our room service. We strive to provide our guests with the highest quality of food and service, and it seems we fell short during your stay. Your comments regarding the toast, jam, orange juice, and the roast chicken have been noted and will be shared with our culinary team for review and improvement.We appreciate your candid feedback as it helps us identify the areas we can improve the guest experience. We hope to have the opportunity to welcome you back in the future, and we assure you that we will do our best to serve you better.
Kneeling Archer
Studio 50 Zweibettzimmer
Aufenthalt im Mai 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Juni 2024
One of the best hotels in Shanghai. Great designs, comfortable beds, and enthusiastic service. Central location beside a mall is a plus and Grey Cafe is a bonus!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your wonderful experience with us on social media. We're thrilled to hear that you consider us as one of the best hotels in Shanghai. Your kind words about our design, comfort, and service truly mean a lot to us.We're also delighted that our central location and the Grey Cafe added value to your stay. We strive to provide our guests with not just a place to stay, but a memorable experience.We look forward to welcoming you back soon for another exceptional stay.
Gastnutzer
Studio 60
Aufenthalt im Juni 2024
Anderes
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Aug. 2024
Very enjoyable experience I like the hotel very much. Will be staying here again
Übersetzen
Antwort der Unterkunft: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are glad to hear your getaway was surrounded by care and the little details that made you feel valued. We hope to see you back in the near future and will take special care of you and your friends again.
Gastnutzer
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Apr. 2024
Single
2 Bewertungen
3.0/5
Gepostet am 13. Juni 2024
The hotel is getting old, like my room floor was cracked. Whenever I walked into the dressing room, the noise was annoying.
The facilities also very old , especially the sauna room and swimming pool. Service was so so.
Everything is below average, given I’m paying the price to stay at the so called renowned hotel.
I would never come back here again.
Übersetzen
Antwort der Unterkunft: Dear valued guest,We sincerely apologize for the inconveniences you experienced during your stay. We understand that our facilities did not meet your expectations and we are truly sorry for any discomfort caused. Your feedback is crucial for us to improve our services and facilities.We will report to related department improve our facilities, including the sauna room and swimming pool, to ensure a more comfortable and enjoyable stay for our guests. We are also working on staff training to improve our service quality.We hope you will reconsider your decision and give us another chance to serve you better. We are committed to providing our guests with the highest standards of service and facilities.Thank you for your feedback. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Thank you for staying with us. Hope to welcome you back again next time.
Technomania
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Okt. 2024
Reise mit Freunden
2 Bewertungen
3.7/5
Gepostet am 17. Nov. 2024
Toilet is too dark. No proper mirrors in room.
Übersetzen
Antwort der Unterkunft: Dear beloved guest, we appreciate your feedback regarding the lighting in the toilet and the lack of proper mirrors in the room.We understand the importance of good lighting and mirrors for our guests' comfort and convenience. We apologize for any inconvenience caused and we are taking your feedback seriously.We will review the lighting situation in our toilets and consider adding more or better lighting if necessary. We will also look into the mirror situation in our rooms and consider adding more or better mirrors.We strive to continuously improve our facilities and services based on our guests' feedback.We hope you will give us another opportunity to serve you better in the future.Director of Guest Experience Edwin Liu
Gastnutzer
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Febr. 2024
Business
2 Bewertungen
4.5/5
Großartig
Gepostet am 23. März 2024
Wonderful City Hotel, a kind of Soho House for Shanghai, just missing a business center and hang-out place. Wonderful Pool, Suana, and Steam, good Italian Gourmet.
Service pending on the staff some are excellent and some staff members they found on the slams of Shanghai better not to mention those.
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Antwort der Unterkunft: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are glad to hear you like our Pool, Suana , steam and restaurants. and sorry for the convenience caused on missing business center. We hope to see you back in the near future and will take special care of you and your friends again.
Gastnutzer
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Dez. 2023
Pärchen
4 Bewertungen
4.2/5
Sehr gut
Gepostet am 22. Jan. 2024
Design of rain shower kind of stupid because the handles are way behind the shower. It is impossible not to get rained on while trying to figure out the handles
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Antwort der Unterkunft: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are sorry to hear the convenience caused. We will work with related department on this. And thank you again for your comments. We are looking forward to welcoming you back next time. Thank you for choosing The Middle House Shanghai!
Ivan Yang
Verbundenes Zimmer (2 Schlafzimmer)
Aufenthalt im Jan. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Febr. 2024
Amazing room, great location and friendly staff. The Breakfast was also a highlight.
Übersetzen
Antwort der Unterkunft: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are glad to hear your getaway was surrounded by care and the little details that made you feel valued. We hope to see you back in the near future and will take special care of you and your friends again.
Gastnutzer
Studio 50 Kingsize-Bett Zimmer
Aufenthalt im Apr. 2023
Pärchen
2 Bewertungen
4.5/5
Großartig
Gepostet am 14. Mai 2023
Great experience at the Middle house! Tasteful design with clean, spacious rooms and awesome maxi bar! Beers milk water coconut juice sweets are all free! (Wine and champagne are not though). Staff are nice and accommodating with high attention to detail.
Remember to check out the inconspicuous Bluetooth speaker under the TV and also the swimming pool area as well!
Übersetzen
6/9
Antwort der Unterkunft: Thank you very much for sharing your experience with the Ctrip community. We are glad to hear your getaway was surrounded by care and the little details that made you feel valued. We hope to see you back in the near future and will take special care of you and your friends again.