No.2, Lane 2088, Hucheng Ring Road, Nanhui New Town, Pudong New Area, Shanghai, Pudong New Area, Shanghai, ChinaHoteldetails anzeigen
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Preisgarantie
1 Nacht
Gästebewertungen
9.2/10
Sehr gut
2053 Bewertungen
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Verifizierte Bewertungen
Lage9.3
Ausstattung9.2
Service9.1
Sauberkeit9.4
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Alle Bewertungen(2053)
Positive Bewertungen(2001)
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Köstliches Frühstück(279)
Großartig für Kinder(177)
Freundliches Personal an der Rezeption(144)
Großartiges Dekor(79)
Großartige Badewanne(57)
Bietet Einrichtungen für Kinder(31)
Familienaktivitäten verfügbar(24)
Negative Bewertungen(52)
Fredo
Superior-Zimmer (2 Betten)
Aufenthalt im März 2025
Familie
2 Bewertungen
10/10
Hervorragend
Bewertung vom 6. Apr. 2025
Ein ausgezeichnetes Hotel mit überragendem Service. Es gibt ein sehr gutes Frühstücksbuffet.Direkt an der Shanghai L & Snow Themenwelt gelegen.
Ein weiteres Highlight ist, dass man bei Besuchen der Ski- und Schneehalle bereits eine Stunde vor der offiziellen Öffnung in die Ski und Themenwelt eintreten kann.
Das Hotel ist auch Nahe zum Shanghai Haichang Ocean Park.
6/20
Antwort der Unterkunft: 尊敬的客人,非常感謝您的詳細反饋,我們很高興知道您對我們服務感到滿意。我們特別注意到您對我們為客人進入園區提供的便捷服務給予了好評,這些都是我們酒店努力為客人提供的優質體驗的一部分。同時我們也期待在未來的入住中能為您提供更加完善的服務。祝您和家人健康快樂,期待您的再次光臨! 前廳部經理:張鵬
K_Arora
Superior-Zimmer (Queensize-Bett)
Aufenthalt im Juni 2025
Familie
35 Bewertungen
8.0/10
Sehr gut
Bewertung vom 1. Aug. 2025
- Great support from reception service and reception cafe service and drinks were great.
- Breakfast options were average. They were mainly Chinese dishes, limited western continental breakfast options. Staff in breakfast area don’t speak English at all. Dinner menu was also very limited, so we have to go out to eat.
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for choosing to stay with us at the Shanghai Snow World Hotel, Vignette Collection/Crowne Plaza Shanghai Snow World, and for taking the time to provide your valuable comments. Thank you for your valuable suggestions. Your feedback regarding the limited variety of food and beverage has been forwarded to the Food & Beverage team. They prioritize your dining experience, and we will enhance the variety of dishes offered. We look forward to your next visit. Front Office Manager: Maryann Ling
Trav3ll3r
Superior-Zimmer (Queensize-Bett)
Aufenthalt im Mai 2025
Familie
32 Bewertungen
10/10
Hervorragend
Bewertung vom 22. Juni 2025
A perfect place to stay the night if you are going to the waterpark or ski slope. Rooms are modern, clean and comfortable with a full variety of options for breakfast. A very popular hotel on the weekend which can mean a wait to check in. Thank you to Leah for helping us whilst we waited for our rooms.
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6/7
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Gastnutzer
Superior-Zimmer (2 Betten)
Aufenthalt im Mai 2025
Familie
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 23. Juni 2025
recently stayed at Crowne Plaza Shanghai Snow and had a wonderful experience. The room was extremely comfortable, spotlessly clean, and felt very new. I was especially impressed by the staff—they were always patient, friendly, and went out of their way to help solve any problems I had. The service was truly excellent and made my stay even more enjoyable. Highly recommended for anyone visiting Shanghai
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Joo leong
Superior-Zimmer (2 Betten)
Aufenthalt im Mai 2025
Familie
11 Bewertungen
10/10
Hervorragend
Bewertung vom 29. Juni 2025
It is next to the indoor ski, but it is quite far if wanna travel to city center
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Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Gastnutzer
Premium Zimmer mit Kingsize- und Einzelbett (für Kinder geeignet)
Aufenthalt im März 2025
Familie
2 Bewertungen
10/10
Hervorragend
Bewertung vom 20. Apr. 2025
Our family had a truly wonderful stay at Crowne Plaza Shanghai Snow World Hotel from April 15-17. From the beautiful location and comfortable atmosphere to the exceptional service, everything was beyond our expectations.
We would like to express our heartfelt thanks to all the staff, especially Mr. H, who went above and beyond to take care of us. He kindly guided us to the restaurants, helped us find the ticketing area, called transportation when needed, and most memorably, organized the sweetest birthday surprise for our daughter, Merry. She absolutely loved it and keeps saying how much she enjoyed staying here.
This hotel is not only lovely and well-equipped, but also filled with genuinely kind and thoughtful people. Thank you for making our trip so special and unforgettable. We truly hope to return again soon!
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. We are deeply grateful for your recognition of the service provided by our team member, Mr.H, and we are delighted that you have noticed the attention to detail in our service offerings. As the most cost-effective choice for family travelers, we are dedicated to providing a pleasant and enjoyable experience for every guest. We sincerely look forward to welcoming you back. Crowne Plaza Shanghai Snow World remains steadfast in its commitment to creating memorable experiences for all our guests. Front Office Manager: Maryann Ling
Katrina
Superior-Zimmer (Queensize-Bett)
Aufenthalt im März 2025
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 30. Apr. 2025
The hotel was nice! It was new and comfortable, providing a great experience for our trip.
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. Your satisfaction is both our responsibility and our highest honor. At Crowne Plaza Shanghai Snow World, we are fully committed to delivering exceptional service to our guests. Your arrival serves as both a motivational force and a guiding compass, inspiring our relentless pursuit of excellence. Front Office Manager: Maryann Ling
Gastnutzer
Superior-Zimmer (Queensize-Bett)
Aufenthalt im Apr. 2025
Familie
8 Bewertungen
10/10
Hervorragend
Bewertung vom 2. Juni 2025
Super wonderful resort with top class amenities and food
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Diakonov Stanislav
Superior-Zimmer (Queensize-Bett)
Aufenthalt im Apr. 2025
Sonstiges
6 Bewertungen
10/10
Hervorragend
Bewertung vom 24. Mai 2025
Enjoyed my stay, thanks to Nadia Liu for quick check in
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Gastnutzer
Superior-Zimmer (2 Betten)
Aufenthalt im März 2025
Familie
3 Bewertungen
10/10
Hervorragend
Bewertung vom 3. Mai 2025
Overall is good , nice staff with english speaking and fast check in
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Liang
Superior-Zimmer (Queensize-Bett)
Aufenthalt im Juli 2025
Familie
33 Bewertungen
10/10
Hervorragend
Bewertung vom 14. Aug. 2025
I love this hotel super fancy and staff is ok to much young staff need more training definitely fist experience for them
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. In the future, our hotel will strengthen the training of employees to improve service awareness. We sincerely hope that we can serve you with utmost care and consideration in the future. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Lih Chen
Superior-Zimmer (2 Betten)
Aufenthalt im Juni 2025
Familie
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 20. Juli 2025
We had a great stay! The hotel staff are superb and friendly. We have an issue with the Waterpark tickets and they have effectively solved our issue.
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Shanghai Dragon
2 Double Standard Yaoxue Park View
Aufenthalt im Juni 2025
Familie
2 Bewertungen
10/10
Hervorragend
Bewertung vom 14. Juli 2025
We loved our stay! Ava at the front desk reception was AMAZING and really was our concierge through our entire stay, even adding my WeChat so that we could contact her with any questions. The hotel has a gym, and breakfast was great. This is a VERY convenient hotel to the new Water World and Snow World. We only went to Water world this time and it really was one of the best water parks we have gone to, and SO CLEAN. Some hotel room packages even come with free tickets! Definitely recommend!
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
Gastnutzer
2 Double Standard Yaoxue Park View
Aufenthalt im Juni 2025
Familie
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 12. Juli 2025
Stayed here with a family for a week. It was clean, the entire staff was extremely nice. Specially want to mention Licia, Joy, Shua Ijie for being helpful. Recommended.
Übersetzen
Antwort der Unterkunft: Dear distinguished guest, thank you for sharing your stay with us. We are happy to see that you and your family have enjoyed your stay at Crowne Plaza Shanghai Snow World. we are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Maryann Ling
FamPlan
Deluxe-Zimmer (Queensize-Bett)
Aufenthalt im Nov. 2024
Familie
5 Bewertungen
9.0/10
Großartig
Bewertung vom 29. Dez. 2024
It's a lovely Ski Resort, the snow world and water park are just next door. Very close to the airport but far away from rest of the main attractions.
Staffs are friendly and helpful, need to give a special thanks to Jansen who helped with my check in, and prior to my check in he's been very helpful and attentive to all my questions and requests. Gary was another staff I like to give praise to. Then there's another lady but I didn't remember her name.
Then there's a gentleman at the lobby, who's very professional, supportive and very patient with my broken Mandarin, who helped me ship out some of our belongings. Mr Dai (戴先生)
We stayed for 3 nights, it was a one night stay and eventually we spent the whole weekend at the resort, so didn't get to see Shanghai much. My kid said the world park isn't cold but nothing much to do, mant rides and facilities are shut down (maybe bevause of winter time?) turned into 3 nights, Ski park ticket is 30%+ more expensive during the weekends.
I had a terrifying experience at the help desk from the Ski park though, very unprofessional staff. Otherwise, rest are great.
Love our room type, the bath tub is basically a mini spring, highly recommend to take a hot bath each night. Nice decor, clean and bright. Nice chilling lobby.
Breakfast is wonderful, wide selections.
Lunch set and a-la-carte menu are both ok.
Dinner buffet sucks though, I will stay away from the dinner buffet if possible! Food are all dried up, crab legs is a joke, food presentation not appealing, not many options.
The operations and management of the dining definitely need some work done. Only one dining place, lobby offers refreshment only.
But overall, is a great hotel, friendly and supportive staffs, clean, and no smokes!!!!
Übersetzen
Antwort der Unterkunft: Dear distinguished guest,thank you for sharing your experience with us. We are delighted to hear that you and your family enjoyed your stay at Crowne Plaza Shanghai Snow World. We are dedicated to delivering exceptional service to every guest with a professional, meticulous, and warm-hearted approach. We are deeply grateful for your recognition of the service provided by our team member - Jansen and Mr.Dai, and we are delighted that you have noticed the attention to detail in our service offerings. For each guest, we have meticulously crafted a personalized welcome ceremony to enhance your stay experience. We eagerly anticipate the opportunity to create more wonderful and unforgettable memories during all your future visits. Front Office Manager: Dean Zhang