ATOUR X Hotel Shanghai Lujiazui Software Park Lancun Road Subway Station Bewertungen

Very good hotel. With robot for takeaway deliver. Clean and safe.

The hotel is quite new as staff told me they only opened last sep/oct. But I found it not too well maintained and looks like it’s already over a year old. Sound proofing is quite good in Atour hotels unlike those of Ji Hotel where I stayed in when in Chongqing. I also stayed in Atour new brand Qingju when in CQ. The room there is bigger and has smart system where voice activated lights and music are introduced. Staff here is friendlier and more helpful than those in CQ. I signed up for the gold membership but the price of the next two nights seemed to be same as with silver membership. There are just some minor perks added and was told I had been upgraded. Not sure what kind of extra benefits coz I don’t even see a fridge in the room. Cleanliness wise there are some room for improvement. Hotel is not as near to the airport as I had expected. It took some ¥140+ by taxi from airport although the taxi driver had gone on a wrong lane ending up taking a little longer route. Generally though you shouldn’t have to pay for more than that. If I may suggest that the rooms been added with a hook for hand towel. 2 laundry machines may not be sufficient when the hotel is fully booked. I like that Atour hotels provide antiseptic wet tissues in all their hotels. This is something the foreign chain hotels can improve on, esp those from Marriott. Rooms on Trip.com are generally more expensive than Agoda and despite me being on the diamond rank. Also, trip requires one to prepay. I tried buying flight tickets on trip and despite the flights being listed in Feb on my last trip in Hokkaido, my credit card was charged 3x with yen and even though they refunded the currency charged in yen, there is a huge loss due to exchange losses despite nothing was purchased!!! The currency exchange loss is not something I have to suffer when the site listed the flights but couldn’t issue any yet took the money out of the credit card.

great location near Lancun metro station, which is on Line 4 and 6, many shops near the hotel

Hotel was new and clean, friendly staff and convenient location.

性價比高的，服務態度很熱情，房間很乾凈簡約，早餐也很不錯有豆花，環境是也不錯滴，還有和善阿姨幫忙洗衣服，機器人非常有趣，發票開的很快，很有效率，交通也很方便，吃飯的地方也挺多的，體驗挺不錯的。

地段非常好，我住這邊老闆住對面，離老闆足夠近又有段距離（doge） 住宿環境舒適，空間也大，其實老闆也夠住的。 房間沒有窗可能是這個房型的缺點吧，但店員入住前也和我説了，對我來説問題不大～

酒店委屈很乾凈，床品很舒服，對於睡眠比較挑剔的我來説，枕頭和床墊質量都不錯，酒店地理位置很好，交通很方便

出行方便 房間乾淨整潔 前台的小哥哥小姐姐特別熱情，服務很棒 可以點外賣，有機器人幫忙送餐哦 最重要的是可以免費停車哦

整個客房的裝修材質都差強人意，衹有窗簾和床墊，牙膏確實是很好。整個空間裝修用的材料太低檔了。衞生間太侷促了。前台接待服務人員和清潔員都很好。熱情微笑，也儘量做好。真是不容易。早餐雖然簡單，但都用心了，牛角麪包質量很好，葱油麪也很好。

早餐品種多，也好吃，服務很好，衞生也好

在附近辦事定了這個酒店，乾淨整潔，前台幫我和同事升級了房間，還送了一份早餐，好評。

前台的服務水準挺高的，態度特別好，遇到問題很快就給解決了，很快，還給升級房型，房間設施設備都很新，早餐非常不錯，交通很方便

亞朶集團的服務就是棒，週邊很多自行車，可以再晚出遊都不怕，前台很客氣，房間很是安靜，正好滿足了怕吵的我！

地點雖然在藍村路站，但離地鐵站不遠，而且旁邊很多食店，而且還有個商場，酒店很乾淨整齊，馬桶旁還很貼心的提供了2包消毒紙巾，床褥和枕頭很舒服，枕頭有2種選擇，記憶棉枕頭和普通枕頭，不過他們的普通枕頭比起其他酒店軟綿綿扁扁的枕頭，相對比較厚和硬，當然最舒服的是他們的記憶棉枕頭，厚度軟硬剛好！酒店職員很有禮，每次經過都必定主動打招呼，包括清潔阿姨們也是，尤其幫我們辦理退房的小哥特別殷勤有禮，入住了兩天，可能是丟了太多紙巾入馬桶塞住了，跟前台小哥一說，馬上幫忙安排阿姨處理，阿姨們很快進房幫我們處理了，全程保持笑容還跟我們說不好意思打擾了，真的感到非常不好意思麻煩到她們了！早餐也很好，選擇也較多！