Holiday Inn Express Blowing Rock South

I have been charged twice from my one night stay. I told this hotel front desk, I booked my rooms from third party. If you don't want to waste your time on resolved problems. Thinks twice before you decide to book this hotel.

Desk service During my arrival after a long drive we were hoping to check in a little early. I understand that you have times set, but with over 300 rooms and 3 cars in the parking lot , you can use that old saying " YOUR ROOM IS NOT READY YET" . So we left with leaving our phone number with the Desk clerk and him promising he would give us a call as it became avaliable . Well it is now 5:30 pm and still no call. That not any way from your desk clerk to do people. He should of least be talking to and let him know that he is not doing his job I could see it if he was busy, but I saw that all he wanted to do was play in the internet. Bad way to treat your guest I'm sorry .

I wouldn’t stay here again. This hotel was not worth the price. I was greeted by a staff that had no personality at all. Which was fine for me I don’t need to talk much but if you like that kinda thing it’s probably not for you. They are like robots no smiles or anything. It was odd. My husband kept telling me it was a creepy hotel. Felt like we were gonna get abducted or something. When we got to the room the beds were made but there was sticky stuff all over the counters. They had not been wiped down and there were garbage on the floor it clearly had not been vacuumed. It made me worry whether the beds had actually been changed. Probably not unless that’s all they did. There was also dirty wash cloths hanging from the shower. I went and asked a housekeeper for some cleaner and a rag and she acted shocked and offered to come clean it but at that point I didn’t trust it to be done well so I told her I’d do it myself and wiped the whole place down. So after I cleaned it myself it was decent. If you are a light sleeper this is not the place for you. You can hear everything going on around you. Luckily my neighbors calmed down around midnight. I am not a light sleep er and it was even a lot of noise for me. Breakfast was decent but get there early because they are not interested in replacing things. There were a lot of people who were upset about that while we were there. I did like the size of the rooms and the big windows. There is a lot of room to hang your stuff and a big bench to put your bags.