The Royal Oak

The place had no staff, no chef, no meals.booked by a cycle group however it should never have been used and the pub should not have accepted the booking. Good location but you get the lorries going past you at 4am straight through Settle. Should get shut down.

We called in for a drink. The surroundings were quite pleasant but the beer wasn't up to much. Service was good and it is one of the few places in Settle, that has a few comfortable seats. There are some interesting decorations above the fireplaces. It is quite a large building but the wi-fi is too intrusive to sign into.

Sadly very disappointing. Stayed here as a base for walking the Y3P - the town is really lovely, and it's in a brilliant location for accessing the hike (and lots of other beautiful countryside). The hotel, though, was a let down. Firstly, the staff I encountered were all really lovely and friendly - so that's definitely a positive. The bed was comfy, and the bedding was really good too. It's the decor and facilities that are lacking. While my room was spacious, it was SO tired looking - paint peeling off walls, remnants of mould on the bathroom walls, only one lightbulb working etc. It was also absolutely boiling, with no way of controlling temperature other than to open the windows wide and keep them that way. I did have a kettle with tea, coffee, and some little biscuits, which were welcome. The shower was something of a trickle and, while the bathroom was clean, the sad decor really overshadowed it. Little things like pictures being askew on the walls, and a dingy looking brown carpet just gave an overall feel that was somewhat depressing. We asked if there was any chance of a light continental breakfast being left available for the morning, as we were off early on our hike (as I iamgine a lot of people are, bearing in mind the location), and were met with blank looks and a 'not really'. Tried to book a table for dinner before we arrived, but the chef had just resigned, so they couldn't serve food. Friends stayed at a different place about a mile away - paid less, and got beautiful rooms, powerful showers, and a hearty breakfast left out for them :( With some TLC, this place could be epic, but sadly there is still some way to go.

The rooms are clean but VERY basic. No toiletries, no biscuits, no bottled water, I had go to the local shop to buy shampoo. At 135 a night this is unacceptable. I wouldn't give it more than 2 stars. They struggled to find our booking as the manager wasnt here. Staff that helped were brilliant. But shoddy service from management, poor rooms and lack of amenities mean I would never stay again and could not recommend. Have stayed in other places locally that were amazing for much lower cost. I would avoid this chain of hotels at all costs. There are much better places that actually care about their guests.

The room was very clean also the bedding I could not fault .the hotel had just got a new proprietor in .unfortunately the bathroom was in need of renovation which after speaking to the new owner I am sure all these things will be seen to .i would stay there again as the staff were very friendly and with a lot of hard work the hotel could be brought up to a high standard.

Came in for food, not even busy and was told we could not order as the chef was to busy. The pub was not even that busy. That would have been bad enough however not 2 minutes later taking orders from people who have just walked in. Went else where, least we were made to feel welcome