Anonymer Benutzer
18. September 2024
I've booked 2 rooms for my business trip with my colleague in Arena Hotel. One room for collegue is standard room which is cheaper than another superior room booked for my own stay. Surprisingly, when I compared both rooms, superior room is smaller and the facilities inside the room is lesser compare with another standard room I have, it doesnt come with a mirror above the working table and only have sofa chair provided in superior room. Called the front desk but they just claim that there's nothing wrong, in their floor plan the room I am staying is superior. They can't give me an explanation why I am paying more but get the smaller and lesser facilities room.
Other than that, Arena Hotel is really worth the money,clean, comfortable and food tasted nice.
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