Novotel Semarang

Novotel Semarang Bewertungen

Novotel Semarang

Jl. Pemuda No.123, Sekayu, Kec. Semarang Tengah, Sekayu, Central Semarang, Semarang, Central Java, 50132, IndonesiaHoteldetails anzeigen
Novotel Semarang
Novotel SemarangNovotel SemarangNovotel Semarang
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.4/5
Sehr gut
66 Bewertungen
Verifizierte Bewertungen
Lage4.6
Ausstattung4.2
Service4.4
Sauberkeit4.4
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Alle Bewertungen(66)
Positive Bewertungen(64)
Bewertungen mit Fotos/Video(13)
Großartige Zimmer(14)
Ausgezeichneter Service(9)
Nahe am Einkaufsdistrikt gelegen(8)
Günstig für Shopping(8)
Große Zimmer(5)
Negative Bewertungen(2)
Gastnutzer
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im 10. 2024
Business
1 Bewertungen
2.2/5
Gepostet am 28.10.2024
The emininet is not filled and the towels have a bad smell. The shower head was broken, the water flow was messy, and there was even black mold. I will never visit again.
Übersetzen
Antwort der Unterkunft: Dear Respected Guests,Thank you for taking the time to post your comments on your recent stay here at Novotel Semarang. Your feedback is truly appreciated. Please accept my unreserved apologies for the areas where we could have done better. We all look forward to welcome you back soon. Wishing you stay safeBest regards, Pupung SutisnaGeneral Manager
Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im 4. 2024
Business
6 Bewertungen
4.7/5
Wunderbar
Gepostet am 4.4.2024
The location is great, the room is clean and quiet enough despite its proximity to 2 main road. Downsides are the room is rather old, furnitures show some wear and tear, and the hair dryer didn't work at all.
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Antwort der Unterkunft: Dear Respected Guest,We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay.Thank you for your kind words about the cleanlines, Location and the room size. I am sorry you found the hotel to be vintage and the hairdryer didn't work. I have located the room and area in which you stayed and will be investigating with our team to address the issues you have raised. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards,Pupung SutisnaGeneral Manager
Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im 8. 2024
Business
33 Bewertungen
3.2/5
Gepostet am 29.9.2024
So far so good. Need improvement 1) Too Strong smell in lobby 2) Dinning area of 1st floor staffs need training
Übersetzen
Antwort der Unterkunft: Dear Respected Guest,Thank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay.In regards to your feedback about the slow service, we will certainly look into this for further improvements.Therefore, we really hope if you can provide more detailed constructive feedback to our email.My team and I are looking forward to welcoming you back to stay with us again soon.Best regards,Pupung SutisnaGeneral Manager
Philippe888
Aufenthalt im 5. 2024
Pärchen
16 Bewertungen
3.2/5
Gepostet am 7.5.2024
I was not expecting such company (ACCOR) or website (CTRIP) to use fake picture to sell a room. When we chose a worldwide brand, we are expecting to get a worldwide standard, which is a fair value for money and knowing what we can get, no more, not less because we have a well known and accepted standard ... that we can trust. The rooms at 2nd level were definitely out-of-date not to say anything else and not the standing of a Novotel.
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Antwort der Unterkunft: Dear Mr. Philippe,Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service for every customer.Ttherefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence.We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future.Kind regardsPupung SutisnaGeneral Manager
AnnT
Superior Zimmer mit Queensize-Bett
Aufenthalt im 7. 2023
Business
4 Bewertungen
4.5/5
Großartig
Gepostet am 27.7.2023
Although it's a bit old, Novotel is a nice hotel to stay in. Accessible and service is good. Citrus Restaurant has great food!
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Gastnutzer
Aufenthalt im 9. 2023
Familie
9 Bewertungen
4.7/5
Wunderbar
Gepostet am 1.10.2023
The room quite big ..we order standard twins room and the gave us superior.....thanks for that. The room with wood tile very nice
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Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im 5. 2024
Business
4 Bewertungen
3.7/5
Gepostet am 20.6.2024
Alittle old but the location is good
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Antwort der Unterkunft: Dear Respected Guests,We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation.We will continue to walk the extra mile and exceed your expectations.Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung SutisnaGeneral Manager
Almaitami
Standard Zimmer mit Queensize-Bett
Aufenthalt im 4. 2024
Single
7 Bewertungen
4.0/5
Sehr gut
Gepostet am 31.5.2024
Nice hotel with good location and food
Übersetzen
Antwort der Unterkunft: Dear Ms. Almaitami, We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation.We will continue to walk the extra mile and exceed your expectations.Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung SutisnaGeneral Manager
ANANTH MY
Standard Zimmer mit Queensize-Bett
Aufenthalt im 7. 2024
Single
1 Bewertungen
3.0/5
Gepostet am 15.7.2024
Not to mention much
Übersetzen
Antwort der Unterkunft: Dear Mr. Ananth MyThank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay.In regards to your feedback about the amenities, we will certainly look into this for further improvements.Therefore, we really hope if you can provide more detailed constructive feedback to our email.My team and I are looking forward to welcoming you back to stay with us again soon.Best regards,Pupung SutisnaGeneral Manager
Dika555
Standard-Zimmer (2 Einzelbetten)
Aufenthalt im 6. 2023
Business
65 Bewertungen
5.0/5
Hervorragend
Gepostet am 25.6.2023
The hotel is nice but a bit old. Breakfast taste need to be improved
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Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im 5. 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 22.5.2024
Good impression
Übersetzen
Antwort der Unterkunft: Dear Respected Guest,We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation.We will continue to walk the extra mile and exceed your expectations.Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung SutisnaGeneral Manager
Your BestMates
Standard Zimmer mit Queensize-Bett
Aufenthalt im 4. 2024
Business
74 Bewertungen
5.0/5
Hervorragend
Gepostet am 29.4.2024
Nice hotel
Übersetzen
Antwort der Unterkunft: Dear Respected Guest,We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation.We will continue to walk the extra mile and exceed your expectations.Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung SutisnaGeneral Manager
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im 1. 2024
Business
22 Bewertungen
4.0/5
Sehr gut
Gepostet am 15.1.2024
average level
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verycoldbrew
Aufenthalt im 1. 2022
Pärchen
127 Bewertungen
5.0/5
Hervorragend
Gepostet am 4.2.2022
A very well maintained classic hotel in Semarang. Centrally located right across a very big mall. The room was very clean and comfortable. Complete amenities and what I like the most is the pillow. Average size but very good for my sleep. Great job Novotel Semarang...
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6/9
Gastnutzer
Aufenthalt im 4. 2022
Business
36 Bewertungen
5.0/5
Hervorragend
Gepostet am 23.4.2022
Next to a shopping mall Love the convenience of the place and stay !
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