The Cloister

What a spectacular Forbes 5 Star resort The Cloisters is. As first time guests we were greeted with amazing holiday decorations from the drive in, hotel grounds, and lobbies. The Christmas trees and decorations were simply gorgeous. From the car park, valet, to our check-in -- wonderful welcoming staff. Our visit improved with each staff member we encountered. Day One - Check-in and room arrival was splendid. We opted for the River View suite (north wing) which did not disappoint. The gorgeous, vaulted ceiling (3rd top floor) and veranda overlooking Black Bank River at sunset was spectacular. We enjoyed the adult pool and steamy hot tub at the beach club prior to dinner in the River Bar. Our first day at The Cloisters was epic with sumptuous surroundings, gorgeous landscaping, and superb staff. Day Two - We enjoyed the gorgeous Cloisters Spa which had excellent staff, amazing facilities, and wonderful indoor lap pool and hot tub. Both Men's and Women's locker rooms were excellent. The afternoon was spent at The Lodge at Sea Island Club (25 minutes away by hotel driver) with golf, sunset bagpiper, and delicious dinner in the Oak Room. Day Three - spent off resort exploring St. Simon's Island and the Georgia Sea Turtle Rescue Center on Jekyll Island. Another wonderful visit to the Spa followed by the best dinner yet in Tavola. We had an amazing last night dinner, wine, and Sorbet dessert to celebrate our successful trip. Special kudos to the following Cloisters staff who made our stay fantastic; Alvin - valet car park Bruce - bell hop extraordinaire Morgan & Nicole - Beach Club Paul, George, Valencia, Carl, and Ashley - River Bar staff. Viego and Cericka - Oak Room. Ashawnie - Tavola. Jacquetta, Ada Rosa, and Stefany - room attendants. I give The Cloisters Sea Island the highest recommendation possible. We cannot wait to return in 2025.

I have been coming to Sea Island for over 4 decades. It’s nostalgic, and now that we have our own family, we have loved creating new memories in what was once our favorite place. We know many employees by name, and I always loved that they say “welcome home” when you arrive. But this is not the same Sea Island anymore. I have brought other friends and families on vacation with us here. They always asked why I love Sea Island so much, and my answer (until this trip) was all they want is for you to be happy. That is no longer true. We had a terrible experience for multiple days that was not resolved. There was no consideration for our years of loyalty. The service has declined dramatically. It is no longer a luxury resort, but they will charge you that price. This has been my favorite place to come for decades, but we will never return due to the service issues.

Lovely grounds, impressive, comfortable accommodations, friendly staff in all areas without exception. Treated like royalty!