Privado Villas at the Fairmont Scottsdale Princess

The pull-out bed was in very poor condition—sunken in the middle and lacking proper support—making it unsuitable for sleeping. Additionally, the staff at the Hacienda restaurant were unhelpful and came across as rude. I also had to contact the Privado front desk three separate times to obtain basic information about the gym schedule, which was frustrating. Given the price of the stay, the overall experience did not meet expectations. It may be worth noting that staying during a holiday week or weekend could impact service quality, as the hotel did not seem adequately equipped to deliver the level of service it aims to provide.

Chana at the front desk was professional and very welcoming. She is a fantastic ambassador for your property! We were pleased with the comfortable beds, cleanliness and variety of amenities and restaurants offered on site. The spa and spa pool were heaven and allowed us to finally relax. The Fairmont Privado Villas will definitely be on our return list whenever we are in Scottsdale. Thank you for a lovely, relaxing stay.

Superb Resort Great service. Outstanding property with fabulous restaurants on site. The pools are spectacular and the spa is top notch.

Very nice resort. Probably at the upper end of our price range (we’re retired), but quite enjoyable. Staff were quite pleasant and very helpful.

We had an amazing time and really appreciated the A service we received from everyone at the resort. Everyone was friendly and made sure we had everything we needed to just relax and enjoy our vacation. Thanks to all the staff for making our visit exceptional !!!!!!!❤️🙏🙌

Their Staff is second to none.

Super hôtel, bon staff et bonne localisation