East Ayton Lodge Hotel, Scarborough

Outstanding value cozy warm and clean nice hot shower and most of all a peaceful nights sleep. Arrived late the room was warm and ready for me with clear arrival instructions. The Restaurant was closed so they recommended a pub down the road which was perfect as well all in all 10/10 for everything….❤️

Disappointed! On arrival, checking In was quick with very little information given, when I asked about breakfast I was told she would tell me later. We had a garden room on the ground floor and on first inspection it appeared very comfortable, however the mattress needs replacing immediately, because it is 2 single mattress put together both sagged in the middle, the duvet was too small for the bed and was very thin. The pillows were hard and uncomfortable, I glad we took our own. As stated we were staying in the a garden room 27, number 34 was above us and the nose of cricky floorboads was unbelievable, the couple above would be moving around for hours at stupid hours 11pm to 1 am and 6am to 8am it was a nightmare and not very restful The bathroom was modern and clean, the shower was powerful however the drain could not keep up with the downpour of water, my partner removed the flitter and that improved the drainage. Our room was serviced on request but didn't leave enough toilet paper. We ate in the restaurant on the first night, basic food and we decided we would eat out afterwards, breakfast was good value for money and the quality was good. We have travelled to many hotels over the years and we have always had an open tab attached to our room, on this occasion we thought this would be the same until breakfast, when the waitress asked us to settle our bill from previous night meal along with breakfast, this I found rude as we had paid to stay in the hotel for 3 nights.

The chap on the reception desk was amazing, really friendly and seemed to be a one man band. That’s where the positivity ends though, unfortunately. The bed was horrendous, a huge sink hole in the middle meant that my husband and I rolled inwards and had the worst night’s sleep - we even tried to stuff the spare pillows under the mattress to try and raise the hole. Breakfast was really poor, the coffee/tea machine made 1/3 measures and all tasted of a chemical of some sort. The amazing one man band chap sorted us out with a pot from a different kettle. Breakfast was a 2/10 - some of us had items but not others. No menu and the bread/milk wasn’t replenished. It was pot luck as to what we all received! To make things worse, I fed all this back when we checked out but there was no offer of any kind of good will gesture. I would not recommend and would not return.

Warm and welcoming, clean cosy room - even has Netflix! Very friendly staff. Lovely old building with pretty gardens. Small choice for evening meals, but it was tasty and fresh, we had the snug to ourselves like a private dining experience. Breakfast was delicious, plenty of cereals and yogurt choices, freshly brewed coffee and a tasty Full English. Would definitely stay again.

We arrived at the hotel early and Andrea made us feel really welcome. The room was lovely and looked out onto the gardens, there were refreshments, lots of storage space and the bed was comfy. We decided to go for a walk in the village and everyone we met said hello and chatted to us, it's the friendliest place we've ever visited. The hotel doesn't currently serve dinner on Wednesday so we ate at the local pub and like the village everyone was very friendly. Breakfast was very good and Oliver who served us was friendly and helpful. We had a delicious dinner in the hotel restaurant on the Thursday night and found all the staff in the hotel were friendly and helpful. We really enjoyed our stay at the East Ayton Lodge and will definitely stay again. Thank you to everyone for making our stay special.

Friendly welcome and pleasant staff throughout our stay. The hotel is situated in a quiet location very close for the North Yorkshire Moors, coast and Vale of Pickering. There is some ground floor accommodation in the courtyard for use of anyone with limited mobility, although to date not fully accessible for anyone confined to a wheelchair or similar mobility restraints.