WelcomHeritage Mount Valley Resort Ranthambore

I stayed in hotel Mount Valley with my family in the first week of January. It is a good property. The check in progress was not up to mark. Out of the two deluxe rooms booked one was room was given to us @ 2 pm instead of 12 pm. We made booking 3 months in advance and asked to book room on the third floor for better view but still they provided us rooms on ground floor which was not expected from them. Size of the rooms is good. Restaurant is very good food served is also very good. I would also like to appreciate the restaurant manager Mr. Kapil Pandey. He personally comes to every table to ask if anything else is needed. They hv carrom board and chess for recreation but some more game items needs to be added. Housekeeping service is very slow which needs improvement. Overall it is a good property.

Plz don’t get fooled by the WelcomHeritage tag. It’s just a 2-3 star hotel . First thing they will ask you at the reception is the pending amount. Full all the amount in advance then only they will show you the room The room size is adequate but cleanliness is lacking. Washrooms are also not v clean. In the name of toiletries you don’t even get a dental it shaving kit. There are no views from the hotel and it’s pretty much out of the city so you always need a vehicle Food options are v limited though the staff in the dining area was polite but not professional. As far as safari is concerned we got our booking from hotel only and they booked us for zones where there are almost no sightings and charged double amount. And in the morning when we went to the reception they had no idea about our booking. Then they arranged us with some other canter after half an hour And in the noon when we were having a nap they started some repair work in near by rooms. On complaining they said that repair is necessary plz tolerate. Woww My sincere advice pls don’t choose this hotel nothing. They are just making fool in the name of WelcomHeritage