Deborah R
28. August 2024
The hotel it's self is interesting and beautiful. With the fossils geodes and art alone, you can be in the hotel common spaces having a great time. There are plenty of restaurants, ships, and bars to go to on-site as well. They offer you a glass of wine while you wait in line to check in. The valet and bellhop staff are incredibly helpful, warm , and genuinely kind. The environmental services staff and spa staff were also incredibly kind. The roo.s were impeccable, and the spa services were incredibly worthwhile. The whole hotel down to the pillows mattress shower and toiletries seemed to be chosen with relaxation and emotional comfort in mind. Every staff member should ha e raises for the support and service they provide their guests. Make sure to tip them directly with cash or ask them for their venmo account so they get more of their tips for themselves. They work hard and deserve every dollar! We picked a river facing room and it was a great choice. You could hear some music later in the evening but it was not overly loud or disturbing. You might wake up to a barge with ots lights on, but even that was exciting because you are in awe of the size of them. The view of the river when you're simply relaxing in your room is spectacular. The ramp areas can get a little steep for those with the need for disabilities and the need for ambulatory devices. The designers tried to put in some flat spots to help slow the wheelchairs down as they decend, but it doest help a lot so you really have to work to control them. Some of the transitions in the hotel feom one type of floor to another require a quick pace to get over them in a wheelchair. The room size was wonderful. You had plenty ty of room for luggage assistive devices and never felt cramped.
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