Plaza Madeleine & Spa

My husband and I visited the Bar and had drinks et croques monsieurs. The server was very nice and spoke really good English, and was very kind about my tres mal French. The food was excellent! The vibe of the bar was upscale bar but not taking itself too seriously, if that makes sense. Highly recommend!

We stayed 4 nights in a Premier Executive with King size bed and walk-in shower and we really enjoyed it. The staff at the reception were very pleasant and the breakfast was delicious. It has an excellent location and their secured parking (20Euros/night) was only 10 minutes walk. Parking is very limited in town. The room was very comfortable and the bathroom was very nice.

The property is fine. The bar was excellent, but we were told at the check in, that the breakfast was included and at the checkout, a very rude lady receptionist, told us the opposite. I don’t mind paying breakfast, but the attitude of the lady is not supposed to happen when you are in charge of a hotel.

The Hotel Plaza Madeline in Sarlat is a gracious structure and has been a prominent hotel in Sarlat for more than a century. Unfortunately, sometime in the past decade or so it suffered a renovation which took away all of the character that must have existed in this historic hotel. Now the interior feels like an upscale US chain hotel.The bedroom amenities are excellent, the linens very nice, the beds comfortable.  The breakfast room is bland and characterless, and there is no lobby or lounge in which to sit - just a bar.There are nice spa facilities with sauna, steam, jacuzzi and a covered swimming pool.  There are posted regulations that these facilities are not to be used after a certain time in the evening. Unfortunately, during our stay we were woken several times at the wee hours of the morning by people partying and splashing in the pool area. When I spoke to the front desk the next morning about this (the desk is not staffed 24 hours a day) my French was not sufficient to allow me to make a complaint.There is free public parking in an open lot near the hotel.  The hotel's garage, while secured, is full of columns and is not next to the hotel.If you need a solid hotel choice with reliable bedroom amenities this hotel will fit your needs.  If you are looking for character in this most character-ful of beautiful French towns, this would not be your first choice.

The Plaza Madeleine was our excellent base for our small group tour of Sarlat and the Dordogne and Vezere valleys. Extremely comfortable room for my spouse and I, with excellent food (especially the breakfast buffet), a fine bar with inside and outside service, and pleasant touches throughout. The heated pool with jacuzzi and attached spa with sauna was a welcome surprise. We would return in a flash.