SarahS710
8. Dezember 2023
Its nice, great setting, wasted on an awful host. The local staff are great/amazing/cant do enough for you. It is run by an Australian man who seems really nice & helpful, and his partner - a nasty piece of work woman who is too lazy to even make a bed, wont look you in the eye and ignores you completely when you say you are not ok. They tried to move me to another room a lot less expensive than the one I paid for because the key snapped on the lock - then there was an agreement to swap me with another guest - they did not change the bedding and did not provide fresh towels though it was requested multiple times. Rooms were swapped but they changed nothing. Sometimes things happen on holiday, its how these things are addressed that you judge a place. Barrier Beach Resort left me feeling like dirt, like scum, I was ignored, I was treated badly by the manageress and I would not recommend this place until she is removed. A change of sheets, fresh towels and a free drink - that would go a long way to bringing the tolerance back but nothing. Not a single thing. Not even an apology. It was pretty disgusting.
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