Sunotel

One of the best hotel's in Saputara. Excellent food and customer service. Comfortable rooms.

During my stay, I encountered several issues, including discolored (dark yellow) water in the bathroom, a non-functional Wi-Fi connection, and an air conditioning unit with an unpleasant odor—all occurring in two separate rooms simultaneously, suggesting a broader systemic issue across the hotel. Additionally, it appeared that maintenance work was being carried out on the swimming pool. Given these shortcomings, it is difficult to justify the premium rates charged, as the overall service quality was more in line with a two-star experience rather than a five-star establishment. On a positive note, the rooms matched the images advertised, the food was excellent, and the location was convenient. However, aside from the dining experience and location, I would not recommend staying here. If you visit, it should be for the restaurant, not the accommodation.

Food is excellent, and great rooms with ample space enjoyed with family And the location is perfect for baction. ...................................Specially thanks to the staff,they were so polite and nice............miss monika was so helpful ☺️