5 Chome-420 Minami 8 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 064-0808, JapanHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
4.5/5
Großartig
482 Bewertungen
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Verifizierte Bewertungen
Lage4.4
Ausstattung4.4
Service4.5
Sauberkeit4.5
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Alle Bewertungen(482)
Positive Bewertungen(475)
Bewertungen mit Fotos/Video(139)
Große Zimmer(75)
Köstliches Frühstück(74)
Ruhig & gemütlich(33)
Günstig für Shopping(32)
Nahe der Metro gelegen(21)
Großartiger Ausblick(17)
Ausgezeichnet für Geschäftsreisen(16)
Köstliches Büfett(9)
Negative Bewertungen(7)
Jefferson1019
Standard-Zimmer, mit Ausblick (2 Betten) (Nichtraucher)
Aufenthalt im Febr. 2025
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. März 2025
The room is spacious and budget friendly! The staff are so nice. They have lunch buffet for 2,500 yen!
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Antwort der Unterkunft: Thank you for your kind words about our spacious rooms and friendly staff. We are delighted to hear that you enjoyed our lunch buffet as well. Your feedback is greatly appreciated, and we hope to welcome you again soon.Best regards,
Rich7677
Standard-Zimmer, mit Ausblick (2 Betten) (Nichtraucher)
Aufenthalt im Febr. 2025
Familie
13 Bewertungen
4.7/5
Wunderbar
Gepostet am 21. März 2025
I love this hotel😍! It has a grand lobby, delicious buffet for breakfast, clean and spacious bedroom and good location. There is also small park outside where you can play and enjoy some snow fun activities. I can highly recommend Sapporo Excel Hotel, everything here is great 👍 👍
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6/8
Antwort der Unterkunft: Dear TISG13h9vo40,Thank you for your kind words regarding your recent stay at Sapporo Excel Hotel Tokyu. We are delighted to hear that you enjoyed our facilities, breakfast, and location. Your recommendation means a lot to us.Best regards,Sapporo Excel Hotel Tokyu
Jacquelin SL
Premium-Zweibettzimmer mit Zustellbett Nichtraucher Standardetage
Aufenthalt im Jan. 2025
Reise mit Freunden
14 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Apr. 2025
Strategic location hotel nearby train station and tram around 5 minutes walk. Bed very comfortable. There’s currency exchange at the lobby, changed my 20£ managed to get 3k plus Yen.
Eatery walking distance as well and convenience store.
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Antwort der Unterkunft: Thank you for your kind words regarding our strategic location and comfortable beds. We are pleased to hear that our amenities met your needs and that you enjoyed your stay. Your feedback is greatly appreciated.Best regards
LLucerne
Standard-Doppelzimmer, Nichtraucher
Aufenthalt im Jan. 2025
Single
5 Bewertungen
4.2/5
Sehr gut
Gepostet am 26. Febr. 2025
The hotel is grand and elegant. Location was good as it is only walking distance to Nakajima park and Susukino. However it is an old hotel albeit well maintained. First night I had an experience there is bed bug but they responded promptly and change to another room. Things were fine after that. This hotel will be better if they provide more amenities like Onsen for the price . Also they don’t allow check in to the system and leave my luggage before if it is before 3 pm. I can only leave my lugggage there before 3 pm. Regardless, it is a decent hotel .
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Antwort der Unterkunft: Thank you for your thoughtful feedback regarding your recent stay with us. We are delighted to hear that you found our hotel grand and elegant, with a favorable location near Nakajima Park and Susukino. We sincerely apologize for the inconvenience you experienced with the bed bug issue, and we are pleased that our team was able to address it promptly by providing you with a different room.We appreciate your suggestions regarding additional amenities. While our hotel currently does not feature an Onsen, we value your input as we continually strive to enhance our offerings. Regarding our luggage policy, we understand that early baggage drop-off can be important for our guests, and we appreciate your understanding of our check-in procedures.Thank you once again for your comments, and we hope to welcome you back in the future.Best regards
Ne0
Standard-Doppelzimmer, Nichtraucher
Aufenthalt im Jan. 2025
Single
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Febr. 2025
Hotel was huge and was quietly location near /behind Susukino. Room has additional air cleaner. There’s one snow garden behind the hotel. Parent with kid can bring them there for a small snow party.
After Susukino, is the city trade mark Sapporo Nika sign board
You will never short of restaurants and night activities.
The bad part is once a group of tourist arrival at the hotel. You might have to wait awhile before u can board the lift.
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6/7
Antwort der Unterkunft: Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our spacious accommodations and the serene location near Susukino. It's wonderful that you and your family took advantage of the snow garden for some winter fun.We appreciate your understanding regarding the elevator wait times during busy periods. We strive to provide a comfortable experience for all our guests and value your feedback.Thank you once again for your positive remarks, and we look forward to welcoming you back in the future.Best regards,Sapporo Excel Hotel Tokyu
Gastnutzer
Premium-Luxus-Zimmer (2 Betten)
Aufenthalt im Jan. 2025
Pärchen
2 Bewertungen
4.5/5
Großartig
Gepostet am 14. Febr. 2025
Hotel room was huge and very spacious by japanese standards. Bed was comfortable, room was clean and a full set of amenities was available for us to use. The massage chair was amazing especially after a full day worth of walking. And the free shuttle bus to Sapporo Station on our last day was very convenient and a life saver! Especially with our heavy luggage bags, it would have been troublesome to have to carry them down the subway stairs. So it really helped us alot! And please do book a space for the bus in advance.
However, I wished staff service would have been better. Front desks was very helpful, but on our first night, we called for help in the night because we couldn’t find anyway to turn off the overhead light for the right side bed.
When we asked for someone to come and help us eventually, the male staff who came sounded very irritated and unhappy. Don’t know if it was a wiring problem or some setting in the main room control panel, but there was NO WAY we could have figured it out ourselves.
In fact, every morning at 7am, just that particular light on the right side bed would turn on automatically by itself and wake me up. I hope that the hotel can rectify that problem.
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Oop_eve
Standard-Zimmer, mit Ausblick (2 Betten) (Nichtraucher)
Aufenthalt im Febr. 2025
Pärchen
9 Bewertungen
4.7/5
Wunderbar
Gepostet am 15. März 2025
High value , good location and view excepted not have wash machine
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Antwort der Unterkunft: Thank you for your kind feedback regarding our location and value. We regret any inconvenience caused by the absence of a washing machine in your accommodation. Your comments are valuable to us as we strive to enhance our guest experience.Best regards,Sapporo Excel Hotel Tokyu
Steviandi
Standard-Einzelzimmer, Nichtraucher
Aufenthalt im Dez. 2024
Single
13 Bewertungen
4.0/5
Sehr gut
Gepostet am 12. Jan. 2025
Hotel is old but hygiene wise very well taken care of. Full of Asian tourists so a little bit noisy here and there but it’s not hotel’s fault. The bldg has four CVS and one supermarket at walking distance. Only drawback is they dont have coin laundry. Lounge only opens two hours a day ….. why even bother opening one?
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clumsyEA
Standard Zweibettzimmer mit Excel Blick Nichtraucher
Aufenthalt im Nov. 2024
Familie
44 Bewertungen
3.0/5
Gepostet am 1. Jan. 2025
Get everything needed for a short stay. Big room with 4 beds and only 10 mins away from the airport.
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Gastnutzer
Standard-Einzelzimmer, Nichtraucher
Aufenthalt im März 2025
Business
1 Bewertungen
4.5/5
Großartig
Gepostet am 6. Apr. 2025
Good hotel with fantastic breakfast!
Also the shuttle bus service to the station was good. The location is fine, close to the park, but not too many restaurants near-by. Great choice anyways.
Übersetzen
Antwort der Unterkunft: Thank you for your kind words regarding our hotel and breakfast. We are glad you enjoyed the shuttle service and our location. We appreciate your feedback about nearby dining options and hope to welcome you again at Sapporo Excel Hotel Tokyu.Best regards
PS-Ng
Standard-Doppelzimmer, Nichtraucher
Aufenthalt im Febr. 2025
Pärchen
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Apr. 2025
Stayed here for 4 days in March, towards the end of winter season. Great location. Few minutes walk to a park, convenience stores and train station! And this is one of the pick up point for the shuttle bus to Niseko Resort. Good car park arrangement too! Also we rented a car and it is also within few mins walk only. Excellent location with such affordable price!!!
Übersetzen
Antwort der Unterkunft: Thank you for your wonderful review! We are delighted to hear that you enjoyed our prime location and found our amenities convenient during your stay. It is always our goal to provide our guests with great accessibility to nearby attractions and transportation options. We appreciate your kind words about our parking arrangements as well.We hope to welcome you back to Sapporo Excel Hotel Tokyu in the future.Best regards,
Gastnutzer
Premium-Zweibettzimmer mit Zustellbett Nichtraucher Excel Blick
Aufenthalt im Aug. 2024
Reise mit Freunden
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 21. Sept. 2024
The cleanliness of the room and the view from the room were especially fabulous. My friends all enjoyed the spacious room.
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Gastnutzer
Standard-Einzelzimmer, Nichtraucher
Aufenthalt im Febr. 2025
Single
4 Bewertungen
3.2/5
Gepostet am 1. Apr. 2025
A bit of a walk from Nakajimakoen subway station. Spacious room with sitting area. They did not have a luggage rack inside my room.
They did not grant my request for a room on the upper floor with a view even if I stayed for three nights.
About 1500 yen by taxi to or from Sapporo station. Take the taxi if you have heavy luggage.
Übersetzen
Antwort der Unterkunft: Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the room's spaciousness and understand your concerns about the distance from Nakajimakoen subway station and the absence of a luggage rack. We also regret that we were unable to accommodate your request for a room on a higher floor. Your insights are valuable to us as we strive to enhance our guest experience.Thank you for choosing Sapporo Excel Hotel Tokyu. We hope to welcome you back in the future.Sincerely
Julia369
Standard Zweibettzimmer mit Excel Blick Nichtraucher
Aufenthalt im Febr. 2025
Pärchen
23 Bewertungen
4.5/5
Großartig
Gepostet am 11. März 2025
Hotel is located 8 min walk from Metro station.
Around many convenience shops.
Overall it was a good stay. Room are very big considering the Japan standard.
It was really come very comfortable stay. Would be happy to stay again.
Übersetzen
Antwort der Unterkunft: DearThank you for your kind words regarding your stay at Sapporo Excel Hotel Tokyu. We are delighted to hear that you enjoyed the spacious accommodations and convenient location. We look forward to welcoming you back in the future.Best regards,Sapporo Excel Hotel Tokyu
Praepilai Piriyapratankun
Standard-Doppelzimmer, Nichtraucher
Aufenthalt im Febr. 2025
Single
4 Bewertungen
1.0/5
Gepostet am 11. März 2025
I had a bad experience in Japan. The housekeeper threw my small knife, and when I asked the information desk, they said they would help me find it and let me know the next day, but they never did. So, I asked again, and they used a translator machine to say that the housekeeper didn't touch anything on the desk. No matter what I said, they kept repeating the same sentence (maybe due to poor English). This couldn't be true because a plastic cup on the table had been thrown away, meaning they had touched things on the table. Additionally, no one from the hotel apologized. I was so disappointed. Anyway, if you stay at this hotel, please make sure to lock everything in the safe, as the hotel will not take responsibility, and you won't receive any apologies.