Sanya Fengshang Haijingdujiagongyu

I have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great. One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty! Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink. This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest. To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.

房間的設施並沒有差評，上面説的那樣不堪，因為來時本地的士司機也説過，靠近海邊的房子用不了幾年海風的侵蝕，就不可能像新房一樣，要經常維護，房間整體過得去就可以了。非常適合住家，這樣的地段換做酒店也不可能這樣的價格，房間設施齊全，適合住家的朋友過來居住，服務熱情，接待的帥小哥詳細的介紹情況，地理位置非常好，下樓就是海灘，樓下有很多餐飲，超大的一個陽台，左邊是大海，右邊就是熱鬧的市區，陽台的前面是一個軍事管理區，環境很好，

房間設施，衞生都好，服務更好，前台幫我們拿行李，一直送到房間，還給調好電視，海景房，陽台可以觀賞海景，出門就是公交站，過馬路就是三亞灣海邊，門口早餐店，夜市，超市，都有。吃喝玩樂都方便