Sanya Fengshang Haijingdujiagongyu

I have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great. One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty! Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink. This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest. To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.

入住的這家民宿簡直太贊啦，門口就是三亞灣那片迷人的海灘，每到夕陽西下時分，金色的餘暉灑在海面上，波光粼粼，隨手一拍都是氛圍感滿滿的度假大片，滿滿都是珍貴的紀念意義。房間的設計更是深得我心，配備着超大的落地窗，視野超級開闊。透過窗户，還能將小區優美的外景盡收眼底。而且呀，民宿距離著名的椰夢長廊特別近，傍晚時分，我們悠然地步行前往那裡觀賞日落，一路穿行在鬱鬱葱葱的椰林之中，每一步都像是走進了畫卷裏，隨便一拍都超有感覺。

位置不錯，周邊吃的也很多。衞生馬馬虎虎，有潔癖不用考慮，看到過一衹小蟑螂。廚房是有廚具的，但似乎沒接煤氣不能做飯。服務態度不錯，但有些還是有待提高。門禁卡不能用來換了一次，房間的水明確説是給一天。