Gastnutzer
1. Januar 2025
Booking on a web site and arriving at around 10pm, we received a lack of good service from the front office. We paid for a regular room for 3 people. They gave us a room with 2 beds and a sofa bed that didn’t have sheets, only a stained cover mattress, a set of towels ready and a comforter. We used the room phone to call the front office, few minutes later a lady gave us the sheets. The room didn’t have a coffee pot nor kettle. The tv wasn’t properly working either, we finally got a couple of channels to work. As a parador hotel I expected more. I guess they don’t welcome surprising guests after 10pm.
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