Ecohabs Tequendama - Parque Tayrona

I found lodging prices excessive for what the rustic cabins offer: 1. Long “hike” to arrive from the front desk to the actual cabin. 2. Furniture is affected by termites and it is getting pretty deteriorated. 3. By the price paid, I would expect air conditioning or, at least, a stronger and more effective ventilation system. 4. Amenities in the room should include free drinking water, repellent fluid, electric repellent for bugs in the room. 5. The only friendly staff were the bell boys and the ladies from the restaurant (not the front desk staff or the housekeeping staff), although by the high stake of the property I would have expected them to be more professional, responsive and trained in customer service. This is critical considering the amount of foreigners staying at the property. 6. No dietary alternatives are available in the restaurant, so beware gluten/lactose intolerant people or diabetics! 7. Internet and phone signal are poor to non/existent but I don’t even consider that as a problem since the whole idea of the experience is to disconnect from technology. I would not recommend this place to stay and definitely would not stay again.

We stayed 2 nights in Ecohab Tayrona with family (from 1 year old to 70 year old). The location is obviously amazing, the views on the beaches are beautiful and the original construction might have been thought of as eco-friendly BUT The water in the area is not drinkable and they make serious benefits from it, probably strongly supported by a big beverage company, selling individual 600 ml plastic water bottles ONLY! Is this a joke? In a hot tropical area where we spend our time sweating! Going around the cabana I was also surprised at the waste water management 🤯 Overall, besides the views that you can also get just from hiking in the park, I really think it is not worth the money we paid for.

Do not book with them if you want a decent company that understands customer service. I booked and then had to cancel due to a change of plans. I was within their cancellation period and they confirmed I would get a full refund. 9 months later I am still waiting for the refund and they have given me no explanation. They owe me a lot of money, it is disgraceful.