Gastnutzer
25. Februar 2022
Six cabanas on a hill overlooking the ocean. No onsite management, just a surly caretaker. We had booked 2 nights on *******. We liked Mazunte and wanted to stay one more night. Our cabana was available online but we could not book it because of a 2-night minimum. So we asked the caretaker. He checked, and told us okay. We returned from the beach after sunset in wet swimsuits, looking forward to a shower, to relax, and then go to dinner. Instead, we found that the caretaker had crammed all our things into our suitcases and removed them from the room, and he was barring the door! He said it was rented to someone else. I suspect he failed to note it as occupied, and someone else booked it online. We had a very difficult time finding another room because the town was completely full. My companion searched online while I tramped the neighborhood. I finally found something by sheer persistence - I returned to a place that had already turned me down and they dug up a little room they don’t usually rent. And you can bet the surly caretaker did not help carry our suitcases down the 135 steps to the street. AVOID this hotel!
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