LHP Hotel Santa Margherita Palace & Spa

Tutto perfetto,ottima location, personale cordiale e professionale, colazione eccellente e di qualità.

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The property was lovely. The staff was exceptional. They allowed us to check in a bit early and stored our luggage until we got back from lunch. Then they personally escorted us to our room . We did not partake of the breakfast. It cost 30 euro per person and we thought that was a bit pricey for the amount of food that we eat for breakfast. We walked two blocks and had a great breakfast for about 15 euro instead of 60 euro. We stayed in the newer part of the hotel in the back. Very modern rooms, white, bright but small.

Booked 3 suites for 3 nights TERRIBLE TERRIBLE, This hotel use to be my favourite location wise and service. This stay was basically the front desk staff trying to make everything hectic and unpleasant. Housekeeping was filthy, leaving cleaning items in the room , not changing the bedding which had a tanning oil stain. Towels smelt like it was washed in a kitchen. Unbleached, with spots on the corners. In addition they had us pay for parking for 6 hours although the duty manager informed me a day earlier that he won't charge as I am a regular resident. At check out I was served with a rude, disrespectful bigot that made it her duty to override the managers decision as she wanted to charge me initially until the duty manager waived it. As he wasnt available on check out she kept ranting and raised her voice infront of the people checking in which shocked the prospective residents and said " you signed a contract at check in , if you dont know how to read that your problem, you can afford it so pay it. Which Is true i did sign out of good faith as this wasn't my first time staying at this hotel. All in all , this hotel needs to train those new staff members the real meaning of hospitality. Continuing this manner will definitely ruin the hotels reputation as word of mouth and reviews are what intices booking a particular hotel, and myself and all my friends and family will surely not recommend this hotel to anyone.

Small rooms, no coffee machine in the room. Over priced for what it is.

The hotel is walkable from the train station The staff was very friendly The room was very clean and bed was very comfortable. The hotel is in walkable to many restaurants and to the ferry landing. The morning buffet was very good with plenty of options. I would stay here again