Gastnutzer
13. September 2023
Very enjoyable stay as all-inclusive but certainly room for improvement. We were a little concerned before our trip by some recent reviews however, on the whole, we had a great time in a lovely hotel. On arrival, reception were great, spoke good enough English to manage check in and direct us to our rooms. The hotel has 3 different buildings so our experience may well be different to others in a different block. Room: Booked a sea view room. Big enough for 2, nice enough bathroom with large walk in shower. Beds comfortable enough and aircon worked fine. Restaurant: 3 different meals served over the day, breakfast, lunch and evening meal. Always enough to eat, fresh and mainly self service. A little repetitive but always found something to eat. On occasions very busy and we had to wait a short time for a table. Pool bar snack: I enjoyed the afternoon snacks by the bar pool, occasionally difficult to get a table as some guests used the snack tables to leave their towels etc. to swim in the pool. I did complain at reception and their reply was "we are so busy". Not a solution really but this highlights where there is room for improvement: This is a predominantly German booked hotel which wasn't a problem in itself but sunlounges are difficult to get unless you are up at the right times. Approximately 7am for the pool bar lounges or 9 am for the sea view pool lounges. I gave up trying in the end. Queuing for drinks could also be interesting. So improvements, firstly make sure there are enough facilities for ALL the paying customers even at peak times. A few of the lounges were broken and could be replaced but with a little thought, space could be made for extra lounges. This would also help improve the situation at the pool bar during snack times, or at least put up a sign stating these tables are only for customers eating at certain times of the day. The hotel seemed a little tired and could do with some updating in places but on the whole, a very enjoyable experience. I must emphasize, we had a wonderful stay at this hotel. It is perfectly situated by the sea and also next to shops, bars and restaurants without being too busy and noisy. One last thing, a big shout out to ALL the staff, especially Joan, Manoli and Micky at the bar. They all work tirelessly to make our holidays enjoyable.
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