Hotel Tyrol

We spent 2 days at the Hotel Tyrol and can only speak positively about our stay. We were welcomed on arrival and given tips for things to do during our stay. The weather was not good, so we used the tourist card we received to go to Merano the following day. The room was attractively furnished in what I would call contemporary alpine style. We took a room with a view to the south, overlooking the valley and tower. The room looks as though it has been refurbished not that long ago and, for example, there are plenty of power outlets, including next to the bed, on both sides. Everything was spotlessly clean. We took half-board and I can only recommend it. It's outstanding value and the food was really good. The hotel is a couple of minutes walk from the tawn centre and about 15 minutes steep walk up from the station.

I was in this hotel for three days in July 2023. They did not speak English. I had a stain on the sheet for three days. I saw a ball on the stairs for a whole day in a row. To ask for an extra pillow it cost me to be understood despite the Google translator. I had to ask for it up to 3 times. The guy at the reception preferred to be with his friends at the reception, talking and drinking, rather than doing his job. I asked them to print me some train tickets and they refused. The most serious thing for me was at a dinner when a tall young waiter with glasses scolded me badly for having taken many dishes from the salad buffet. Because of my nervous character, I preferred not to answer him, since I didn't speak English and in Spanish it was almost better that he didn't understand me because dinner was already bitter. Dinner took a long time to serve the dishes that were already known in advance and the number of people I went for a long walk to relax to no avail. Arriving at the hotel at 21:30. I saw that there was no one at the reception, I asked a waiter for the complaint forms, he told me that they did not have them. When I left, I asked for the claim form again and the one who I suppose was the owner said that she did not have it or refused. That if he took the money with great joy for that if they were fast, I showed him my complaints translated on my mobile, he smiled and told me how he felt and left. I suppose that when he collected the money from another client, they were quick and efficient for that. The worst hotel in my opinion on this trip. One of these hotels can ruin your vacation. Except for an older waiter, the rest of the people are very poor and the waiter is rude.

Tutto perfetto, hotel pulito e molto curato. Si mangia divinamente , il personale molto gentile , essendo intollerante al glutine il cuoco ha trovato per me sempre ottime opzioni. La stanza era pulitissima e molto spaziosa per 3 persone, tutto perfetto! Continuate cosi!

Hotel situato in una buona posizione. Camere accoglienti,moderne e molto belle. Presente anche un bel balcone vista montagna. Buffet della colazione molto abbondante, presenti anche prodotti tipici. Soggiornato come b&b. Consigliato.

Siamo stati molto bene in questa struttura praticamente in centro a Malles e non lontana dalla stazione ferroviaria. Camera con balcone molto grande e confortevole al terzo piano. Titolari gentilissimi e sempre disponibili. Ristorante di buon livello con abbondante colazione a buffet. Bike room molto spaziosa con prese per ricarica E bike. Molto.sodfisfatti.

ideale per coloro che scelgono Malles come punto strategico per le escursioni in Val Venosta. L'Hotel Tyrol si trova in centro a Malles ma con la possibilità di parcheggiare. Le cene proposte sono ottime e danno una buona visione sulla cucina altoatesina. Buone Vacanze !!!