Colectia Ondarreta

they were super helpful when we needed to add another person last min, thank you! enjoyed our stay there

Todo espectacular

Servicio excelente y un trato magnífico. Habitación perfecta para pasar unos días. Aunque es difícil encontrar aparcamiento ya que es zona azul.

非常舒適乾淨的環境，房間大衞生間大而且超級乾淨，離貝殼海灘步行5分鐘，性價比超高，是我最好的體驗下次一定還來這家旅館，並推薦給家人和朋友

We were very disappointed with our stay. Shortly after checking in, we found a cockroach in our room. This was extremely distressing and raised serious concerns about cleanliness and hygiene. To their credit, the staff responded promptly and moved us to a different room. However, when we requested fair compensation for the inconvenience, the hotel only offered a 20% discount. We explained that the experience warranted a larger gesture—at least 50%—given the unacceptable condition of the room and the disruption to our stay, but they refused. The new room was fine, but the incident left a negative impression. We expected better standards and accountability from a property of this level. Unfortunately, we won’t be returning.